BlinkReviews of blinkforhome.com

Don't buy. You need a subscription to work

Zu Blink Technical Support: Wochenlang wurde ich hingehalten: Mal sollte ich die Batterien wechseln - 6 Tage keine Antwort. Auf Nachfrage: ich soll den Router resetten. Tagelanges Warten… so ging das bestimmt 7/8 Wochen! Ich werde die Kamera (die sich nach ca. einem Jahr „verabschiedet“ hat) entsorgen und mir ein anderes System zulegen.

Well, where do I start with Blink Customer Service. Having recently retired as a Director of a software company and responsible for managing client accounts, I think I understand when I am being 'punked'! I could repeat all the issues experienced since June by the other 1 star reviewers, but suffice to say I have received the same runaround from 3 so called CS advisors with 3 separate issues. My last response was to ask 'Amit' if they were working through a script, having repeatedly suggested fixes back to me that I had already tried.....at least twice each! The detail of each step taken had already been relayed to them in an extensive report, both to the Blink Forum and also technical support. The final position is that they are no longer responding to my emails. The system does the job when it works, but as soon as you need CS, take it as read you will be given the runaround if you already have some knowledge how to manage these systems, networks and reconnecting. Things I would suggest appear to be issues that CS don't recommend to you, without taking you through numerous other steps first: 1. Always ensure the Sync Module is connected to 2.4ghz only, use an extender if necessary and force it to use only 2.4ghz. The cameras are designed to work on 2.4Ghz, but the Sync Module WILL connect to a 5Ghz network if not forced off it. 2. If it randomly stops recording clips to a local USB Drive, and you know the Drive meets the minimum standards set by Blink, switch the Sync Module to a different network. This should force the cameras to fully reconnect and start saving clips again. Then try switching back to your preferred network. These two suggestions alone should resolve most connectivity issues. As an aside, as soon as I stopped the paid subscription, and switched to storing all my clips locally, my system started playing up. Chances are you will have a completely positive experience as long as you keep paying.

They suck, they suck the life out of battery so fast that you can’t even capture anything because it dies as soon as you put a lithium battery in it. When it takes videos, you might get a capture at 11 PM that has three or four segments throughout the day on it. They would never hold up in court as evidence for anything. They are unreliable and they will drain your wallet!!!

WARNING: Do NOT waste your money on Blink. We have years of IT and surveillance experience and the Blink product is trash. Don't believe the positive amazon reviews. Amazon owns Blink and is fluffing the reviews. Blink has seriously gone down hill since Amazon took over. The Blink brand is JUNK. The devices that save footage fail at an alarming rate. That's why they include one with every camera, they know. The flood lights for Blink are complete trash. The lense fills with water and the flood drops off the network, don't respond to motion, and disconnect from the cameras. Blink Support does not admit there is a serious issue with the floods, has sent us replacements and the replacements fail within a week of install.

Bought a camera for home security and got logged out with no way to get back into my account. The support team was slow and very unhelpful, claiming my email was not registered to an account. They also were very inattentive, and easily distracted as they claimed that “they lost me”.

Customer service is really poor.My sync module broke down,no power.I’ve been trying to get a replacement for 2 weeks and no luck. They just keep ignoring my emails

I've been using a blink camera and video doorbell for quite a while with no problem, thankfully!! I bought a video doorbell and sync module for the mother-in-law and had no joy connecting the sync module to the blink servers via Wi-Fi. So I brought it home and tried here and again it wouldn't connect to their servers? Its now been 8 weeks of to and fro to the blink support email with absolutely no sign of a fix!! I can't count the number of times they've got me to reset the sync module and retry. The latest is for me to contact my ISP as its a problem with my router/connection DESPITE having another Sync module connected and working.