BlinkReviews of blinkforhome.com

I bought cameras and used for maybe a year. Immediately canceling my subscription. Over 5 years later I get charged 39.99 for my subscription. Super shady! Stay away from this mess!

Spent a day risking my 70-year-old body's life and limb in sketchy situations climbing ladders and installing 3 wired outdoor motion light cameras. Spent the following 4 days trying to get them to join the "network" which has been a total failure. I have tried everything in the book several times, scanned internet for any possible solution. Have placed 3 different calls to 3 different hard-to-understand foreigners which have produced ZERO results. I have Blink doorbell cam with sync module and subscription plan that has worked fine for the last 2 years. However, after messing with it, trying to get other cams working, it now will no longer join or work. I am beyond angry frustrated, I have wasted many hours installing everything and trying to get it all to work. There is nothing easy about this at all. Wish I chose Ring, Don't bother with this crappy system, problems will not be solved through customer support- even if you can understand everything they are saying. First dolt actually recommended me sending them back to Amazon as faulty. Now I need to climb ladders to take them down?? WHAT BS!!! At this point, I'd be happy to just have the motion lights work, so I don't have worthless junk attached to the corners of my house, that's what I got now, about $200 worth of nothing. I replaced my working lights with these, POS junk!!

My issue, as of this time, is still ongoing. I sold my house and no longer need the doorbell camera subscription. I was told that I could cancel via the app. HOWEVER, the "app" won't let me sign in! It doesn't recognize my email address and won't let me change my password. Every interaction with customer service is a circular conversation. They say "log in and cancel". I tell them I can't. They say they don't recognize my email (which they use to look up my account). I ask them to use other info to look up my account. They say they can't. They still take the automatic withdrawal from my banking account and apply it to my subscription, but can't look up my account? I have had to freeze the banking account and get a new card number to stop the withdrawals! Customer service says the serial numbers I provided don't match any subscriptions either! I don't have the doorbell camera OR it's packaging, so I can't even check! How much you want to bet that once the next payment cycle comes around and their withdrawal is refused, they can suddenly find my account?

About to throw all my Blink Devices because my account was not accessible. Support is very poor. Someone should change or change someone.

Currently have 3 out of 4 cameras that went off line and will not resynq with module. Very poor customer service/support I got an AI response to my email on this problem telling me how to sign up for the monitoring contract, nothing about my issue. Spend more time going up and down a ladder trying to get these things to work then it’s worth. Do yourself a favor and look elsewhere for security cameras.

I have a lot of Blink cameras and generally speaking they work well. A couple have had problems though lately and I've had to contact 'customer support'. A misnomer if ever there was! I was met with question after question after question (often seeking photos or screenshots too) - but never a helpful answer. It feels like a war of attrition - hoping the customer will eventually give up. Sadly the opposite happened - so called customer support gave up and now ignore my requests for help. This is not just poor service - it's treating customers with contempt. I doubt very much this feedback will change anything - any company that can ignore the level of negative feedback on here does not have customer service as a priority. I do hope though that anyone contemplating purchasing Blink cameras will realise that they will hopefully work OK - but if they don't- you will be on your own

I bought this camera because the sales guy said it didn’t need a subscription. After a couple of months, photos or videos would not save….i now needed a subscription. Garbage. Also, it didn’t want to work at all because of my VPN. Again…garbage.

I have had blink cameras for over 6years and have had nothing but problems. Cameras go offline all the time and the cameras are always picking up to late on people and things going bye. And no the new problems that have been happening. So you can set what you're picture will look like on the app. For instance I have a picture set for my front porch and it says it the side of the house. When clearly I am trying to look at the front porch but it is saying I am looking at the side of my house. Worst money I ever spent. In 6 years I have paid over $766.00 just for camera space and for the app. It is $10.59 a month. So I switched to eufy cameras. And they are so awesome. With 4 cameras and the home base with 360° cameras and night vision and talk back speakers on it and a flood light too. I got it for $821.00 and I don't have to pay a monthly payment. Just a one time payment for the system. So don't waste your money or time.