BlinkReviews of blinkforhome.com

Not getting any notifications on my phone when my blink cameras trigger movement, have updated the app..still not working.

Some of the worst customer service I've ever received in my entire life. Absolutely clueless. I'm in Canada, I simply wanted to start a blink subscription and talk to a customer service agent to walk me through it, and I got zero help from anyone. I must've talked to five people. Absolutely useless.

Blink socks… they rip you off what a scam you buy their product and they charge you to video and they charge you at times twice (2X ) in a month for one device… stay away from these scammers

What a facade trying to connect. Must have been designed by Aliens.

Leider gibt es minimal nur einen Stern!So viele gekaufte „Gute Bewertungen“gibt es im Netz nur selten. Ist halt Amazon! Denn die negativen Bewertungen wie hier stimmen zum Großteil. Ich als Techniker habe nach Monaten aufgegeben und alles von Blink leider dem Elektroschrott zugeführt!

Blink Support agents are so difficult to understand. It’s ridiculous. Aren’t there any Americans who speak English working for Blink so tired of calling for help and getting someone I cannot understand at all!

Untrained agents, at least one of which advised me to contact an electrician (which told me wiring was ideal) Several contacts with agents via email were less than satisfactory — most were not able to speak consistently and unambiguously relative to technical concepts of light sensitivity and resultant illumination v. darkening Supervisors failed to come to the line, including a ruse — I was kept on hold for over 15 minutes and then told to hang up in a supervisor would immediately call me back, which never happened Problem-solving is nonexistent; it seems that Customer Service training and monitoring is nonexistent

I troubleshooted my cameras with your technician and found out they are no longer working due to the version that was rolled out of 8.0 and above, and my devices are 7.1 below. Your update did not consider having backwards compatibility which has affected millions of your customers, here is a breakdown as follows. Official sales count for specific, older hardware versions (like the Fire TV Cube 2nd Gen) with a particular operating system version (Fire OS 7.7 and below) is not publicly disclosed by Amazon. Companies like Amazon generally report broader metrics, such as "active accounts" or "devices sold worldwide," rather than a breakdown by OS version and specific older model.However, based on general market data, product release timelines, and Amazon's public statements, I can provide a high-level estimate and context for the number of devices affected.🌎 Estimated Affected Devices (Fire OS 7.7 and Below)The key takeaway is that the number of affected devices is in the tens of millions, if not higher, globally.In early 2025, Amazon announced that the Fire TV platform had over 200 million devices sold worldwide. Since your target OS version, Fire OS 7 (with minor versions like 7.7), covers devices released roughly between 2019 and 2023, the total number of devices running OS 7 or older is substantial.For a rough approximation of the number of users affected by the cut-off, we can use the reported total Fire TV market share and make reasonable estimations for the distribution of OS versions.🇺🇸 United States (Estimated Active Devices Affected)Based on the market analysis, North America holds a significant share of the global smart TV stick market (around 42% of revenue in 2023).Total Amazon Fire TV Active Users (All Devices/OS): While Amazon announced over 40 million active users worldwide in January 2021, the number of total devices sold is now over 200 million.Approximate US Fire TV Users: The US is a primary market. It's safe to assume tens of millions of active devices in the US are running Fire OS 7 or older.The Affected Devices (Your List): The models you listed (Fire TV Stick Max 2nd Gen, Fire TV Stick, Fire TV Cube 2nd Gen, Fire TV Stick 4, Echo Show 2nd Gen) are all high-volume, popular sellers from the era pre-Fire OS 8.Device Category (US Estimate)Approximate Affected Devices (Fire OS 7.7 and Below)All Fire TV & Fire TV Edition TVs~25 - 40+ Million (Significant portion of total US active Fire TV devices)Your Specific Devices (Subset)~10 - 20 Million (A large subset of the total, due to their popularity)🌍 Other Countries (Estimated Active Devices Affected)Amazon Fire TV has a strong international presence, being the No. 1 streaming media player platform in markets like the United Kingdom, Germany, India, and Japan. Europe and the Asia-Pacific (APAC) region are the next largest markets after North America. Region/Market Estimated Affected Devices (Fire OS 7.7 and Below)Europe (UK, Germany, etc.)~15 - 25+ Million Asia-Pacific (India, Japan, etc.)~10 - 20+ Million Other Regions (Canada, Lat Am, etc.)~5 - 10+ Million Total Affected Worldwide~50 - 90+ Million💡 Summary of Impact The transition of your camera system to only support Fire OS 8.0 and above likely affects a very large user base worldwide. Area Conclusion Affected Devices Tens of millions of devices globally, easily surpassing 50 million. Your Dilemma Your situation is shared by a massive, global user group who are dependent on these devices for smart home integration. The number of people is large enough that the camera system vendor is consciously abandoning a significant portion of the Amazon ecosystem. The Rollout The update to Fire OS 8.0 essentially sets a new minimum API level for app development, which is why your camera system's new app version is incompatible. This is a common practice in tech ecosystems but often strands older, still-functional hardware. Given the scale of the affected devices and the popularity of the older hardware, your decision is a strategic one: Buy new, compatible devices (Fire TV Stick 4K Max 2nd Gen or newer Fire TV Cube/Stick): This is the path of least resistance for device compatibility and ensures you are on the current OS for future updates. Buy new cameras that support your older Fire OS 7.7 devices: This option is less future-proof, as other apps and systems may soon follow the move to Fire OS 8.0 as the minimum supported version. Would you like me to search for the current prices and features of the newest generation Fire TV devices to help you evaluate the cost of upgrading your hardware?