BlinkReviews of blinkforhome.com

While the cameras worked, everything was fine, aside from the battery life. They advertise up to 2 years, but mine lasted less than 6 months. Unfortunately, that wasn’t the biggest issue. One of my cameras stopped working, and the customer service experience with Blink has been extremely frustrating. I was asked to try countless troubleshooting steps, provide photos, videos, and proof, and after dozens of back-and-forth emails, nothing was done to repair or replace the device. Blink consistently blamed the Wi-Fi, sync module, USB cord, or app—despite the fact that my other two cameras work perfectly fine. It seems they are unwilling to acknowledge a defective device. Replacing or repairing a camera under warranty should not be this difficult.

I am trying to get assistance from Blink to set up my account, but I am stuck at the step where I should receive a text message with a verification code, which never arrives. Unfortunately, the support representative has not been helpful, as they are requesting information that assumes the account has already been created, which I cannot complete without the code. The product itself seems great, but the customer support experience has been very frustrating. I am trying for a week.

Die Kameras bieten auf dem ersten Blick gutes Preisleistungsverhältnis. Sollte man aber mal Probleme haben und den Support bemühen, ist man so hilflos wie verloren sein auf offener See. Aber selbst da gibt es Hoffnung auf Rettung, was man von dem Blink-Support nicht sagen kann. Ich musste aufgrund einer defekten Kamera zwei mal den Support bemühen. Beide male waren die Antworten immer nur "Schalten Sie den Wlan Router aus" "Machen Sie einen Neustart der Kamera" usw. Beim letzten Male als ich das Ticket wiedereröffnet habe kam man mir wirklich mit, dass das an meinem Internet Anschluss liegt und ich den Provider kontaktieren soll. Ich habe 3 Kameras im Einsatz und nur eine hat alle paar Wochen die Macke, gar nicht mehr zu reagieren auch nicht nach Neustart. Also liegt der Fehler ganz klar an der Kamera und nicht am Router etc. Also der Support ist einfach unfähig.

I have been impressed with my new blink doorbell that was recommended to me by a friend. But not now they've been playing around with the programming. I lost my doorbell ring on my phone, had important visitors at door who thought I was out because it wasn't in sync with my phone and i didnt hear the doorbell. I also have to do more to delete footage. My sister says it's because they want you to buy a more expensive one! Well I certainly won't be doing that, or recommending it to my friends.

Blink kann ich leider nicht empfehlen. Die Integration mit Amazon Alexa ist in der Praxis unzuverlässig. Verbindungen brechen regelmäßig ab, sodass eine erneute Konfiguration erforderlich ist. Externe Klingeln werden nicht unterstützt. Der Verbindungsaufbau über die App ist vergleichsweise langsam, zudem ist der Batterieverbrauch höher als erwartet. Bei den Kameras ist die Funktionalität etwas stabiler, insgesamt bleibt das System jedoch hinter den Erwartungen zurück.

Flood light wireless worked less than a week. Within 2 weeks multiple sets of batteries dead. After replacing batteries flood light still not working. Contacted amazon & blink within return period. Blink has the worst customer service. They clearly don’t keep previous call notes. 3 weeks of back n forth and product still defective with no action plan from Blink. Ive followed their instructions & remained patient but no progress had been made. Now Amazon’s “return window” has passed (30 days) & Blink is failing to even respond.

Bought 3 cameras. Set up was basic. Seemed to work fine in the very beginning then one by one the cameras started going offline. I've checked the wifi abd no issues. I've changed the already new batteries and reset the cameras numerous times. Still they keep going offline. NOT worth it at all. Basically they're up for looks. 🤷‍♀️

If I could give 0 stars I would. I wish I bought a RING camera from the start. Blink has the worst customer service I have ever experienced. Most UNWILLING to help company. I had nothing but problems with one of their cameras, and they did absolutely nothing to help me. STEER CLEAR OF BLINK!