BlinkReviews of blinkforhome.com

This is my second set. The first were flawless. The new ones, are junk. Either they record non stop videos of nothing or send an alarm and the there is no video. Customer service was no help. They want you to buy their premium package. This company went from a 5 to a 1 in my mind. Would never buy again.

Got the Blink 2 outdoor cameras. Sync module just kept losing connection even though I had full signal on wifi. When it did work, I would not get notifications. Useless. I have them for when I am taking care of my elder mom. 3 times she fell getting up and I never received notifications. Poor customer service. I spent hours resetting cameras having to remove the batteries EVERY DAY for it to send notifications, but would fail shortly thereafter. Will never buy again. They are very defective (This was my second set in 3 mos.) Highly disappointed.

Schrecklich! Der Kundenservice spricht nur Englisch, und mein Problem wurde nicht gelöst. Ich konnte mich nicht einloggen, und der Mitarbeiter stellte mir fünfmal dieselben Fragen, obwohl ich sie längst beantwortet hatte. Wirklich frustrierend! Die Kamera kann ich wohl wegwerfen, da ich mich nicht einloggen kann – sie hören einfach nicht zu! Absolut nicht zu empfehlen – totaler Müll!

Horrible camera, horrible customer service

Worst subscription I have ever paid for, I don't recommend it for anyone

I purchased a set of Blink mini cameras on Amazon. On the initial set up of the cameras a Blink customer service representative assisted me to link the cameras toan Amazon plan. Thus, the cameras were covered by Amazon and I had no problem with the service for over two years. Fast forward, I moved and had to reset the cameras to a new location. I consulted Blink customer service and explained that I wanted one of the cameras to be relinked to Amazon, since I was having problems linking and /or getting it to work dispite the fact that the app showed that it was linked. Unknown to me, the representative covered the plan under Blink and I was charged more than what Amazon was charging. While Blink charged $4.25 for monitoring the one camera, Amazon charged $3.99 and gave better service. On a later date, I linked the second camera to Amazon. The camera under the Amazon plan did not disconnect or stop working, while the one under the Blink plan often did (for whatever reason). On March 26, 2026, I noticed that the camera under the Blink plan was not recording videos. I called Blink and was given a lecture about my plan only covered one camera. To understand what the representative was saying, I went to Amazon website to see that there was a plan for one camera and a plan for both cameras together. The Amazon plus plan costs slightly less than the Blink plan, since no tax was added. Further, since I got better service from the plan linked and purchased under Amazon, I linked both cameras to Amazon. Days passed and my cameras were still not recording. I kept calling Blink customer service, sometimes spending 55 minutes or more on the phone, with no solution. I called Amazon on April 1, 2026 and was told that Blink had unlinked the account/cameras. I went back on Amazon and linked the cameras, but continued to get motion detection with no recording and an Error message telling me to purchased Blink Plus Plan. Today, April 3, 2026, I once again went on Amazon and purchased the Amazon Plus Plan which showed no no tax on the plan. The cameras were turned on immediately, but the app is showing Blink Plus Plan with additional tax. I called Blink customer service and told them that I want the Plus Plan through Amazon and was told its the same plan. I DO NOT agree. Also, for the time during which the camera's function was altered by Blink, money was supposed to be refunded to my Bank account. Instead, the money was subtracted from my account. However, I will be contacting my bank.

Blink home cameras are excellent products; however, the customer service and support experience has been deeply disappointing. The replacement process, in particular, is inefficient and leaves customers feeling unsupported and without clear options. I have been trying to replace my doorbell for six weeks, and while I am told that I will eventually receive it, no one can provide a clear timeline. That level of uncertainty is frustrating and simply not acceptable.

⚠️ #Bilink Issue – No Connection, No Support They’ve disconnected from the internet and won’t reconnect—yet has already collected the subscription fees. No service. No customer support. No accountability. Try contacting them yourself—you’ll understand the situation immediately. This is unacceptable for any company handling paying customers. #BlinkCamera #CustomerService #ConsumerRights #NoSupport #TechProblems