I recently had an issue with my Blink cameras going offline. As it turns out it was because my genius son turned on DNS encryption for our WiFi network which I was unaware of. I couldn't get the cameras to work with our wireless network and the customer support at Blink were incredibly patient and professional. I was very impressed. Eventually we got the problem solved
TH
Trevor H.
Well worth the purchase and very pleased
Sorry but I disagree with all these bad reviews. Must say I had my doubts to begin with reading all these bad reviews but I did my homework and must have researched more than most without a doubt and got it all up and running now and a good bit of kit for my requirements. Like to thank Gaurav in support too for all his efforts getting me up and running and replying so quickly to all my emails. Thank you and I’m a happy customer
MA
MARCELLO
Prodotto di qualità
Personalmente ho installato le telecamere anche esternamente senza ripetitore e si vedono bene.
Al momento sembra tutto ok
Io le consiglio
MM
Mr Matt W.
Had a problem after changing Internet…
Had a problem after changing Internet provider. They responded to an email for help and kept the support up and came up with the solution. They have also in the past replaced the door bell free of charge. Great customer service. This time from Pan, in customer support. Cameras are good definition, very happy to recommend.
K
K
Excellent Tech Support
After not having Broadband for a month and pur Blink Camera and sync Module being off line we was having trouble reconnecting. After 3 of us tried numerous times it kept coming up incorrect password even though it was 100% correct. I rang them today a little apprehensive after reading the reviews on here.
Well Alex from Tech Support guided me through what I needed to do. (Not what it says on Blink Support on line) and bingo now have working cameras!
MS
Meta Social I.
Blink agency account is to strong and…
Blink agency account is to strong and use to smooth. also blink member is to friendly to clint.
JA
Janathan
Subject
Subject: Appreciation for Exceptional Customer Support from Blink
Dear Blink Customer Support Team,
I hope this message finds you well. I am writing to express my sincere appreciation for the exceptional support and assistance I have received from your team regarding my recent challenges with Blink cameras.
Despite encountering difficulties in reaching Amazon initially, I was pleasantly surprised by the professionalism and understanding exhibited by the Blink support staff. In particular, I would like to commend Wilfe, Neil, and Marvey for their exemplary customer service. Their patience, helpfulness, and willingness to assist me throughout the process have been truly commendable.
Over the past few weeks, I experienced issues with two of my Blink cameras, which ceased functioning unexpectedly. Despite following all troubleshooting methods diligently, it became evident that the cameras had malfunctioned. Instead of simply informing me that nothing could be done, your team took proactive steps to address the issue promptly and efficiently. I was impressed by the seamless process of receiving two new replacement cameras without any unnecessary delays or complications.
I appreciate the thoroughness with which your team approached the situation, ensuring that all potential human errors were ruled out before identifying the product malfunction. This level of dedication to customer satisfaction is commendable and sets a high standard for customer support services across industries.
I believe that the exemplary customer service provided by Wilfe, Neil, Marvey, and the entire Blink support team should serve as a model for other companies to emulate. Their professionalism, expertise, and commitment to resolving customer issues have left a lasting impression on me, and I felt compelled to express my gratitude.
Once again, thank you for your outstanding support and assistance. I look forward to continued satisfaction with Blink products and services.
Best regards,
Janathan
MH
Margaret H.
Good Value, easy to set up
I bought a Blink doorbell after a disaster with an Enway one. So far, so good! It's competitively priced and easy to set up & operate. Batteries are standard AA so easy to replace!
The only thing I didn't realise, is that you can only hear the chime on your phone as there is no chime indoors.
You can buy a mini camera for £30 so you can hear it ring OR buy an Echo Dot (or similar) to do the same.
The doorbell only has 1 "ring" but I can live with that!