BlinkReviews of blinkforhome.com

Purchased Blink from Amazon I have encountered worse customer service and poor products. I have been waiting on a new Monitor for my home since 6-05-26 after trouble shooting and sending pictures was determined was not on us but product. They have rude, non sympathizing customer service I have experienced. I am still waiting on call from supervisor that's not going to happen but that's what happens on there end.. MY ADVICE FIND ANOTHER COMPANY AVOID BLINK..

Worst customer service ive ever experienced, ive reached out so many time and just got left mid conversation,or no reply, and no help.

Bought whole system. Good quality images and easy setup but sadly waste of time as Subscription bought through Amazon and linked to Blink account isn't showing me images. Spent ages using Blinkie (automated bot) still can't get to work. Phone number is not recognised and no online form or way to contact anyone. Had to cancel. Nil customer service - avoid.

Worst camera ever owned. Slow to start up with a delayed view. Requires subscription for constant live view. Battery replacement is not permitted nor can you RECHARGE A RECHARGABLE BATTERY. Do not purchase a BLINK security camera. Not reliable and lacks basic features you can afford elsewhere! Pure junk!!!!

Incompetent company run by incompetent people, owned by an increasingly incompetent corporate entity. Long term paid customer, 10+ cameras, supported them from start-up stage -- obviously a major mistake, they should have been allowed to die in that stage. Suddenly can't log in. No chance anything on my side. Successful password changes don't work. Telephone support have no idea what to do. That's it. And that is it, cancelling now and I am still within the return window of a few recent cameras. Morons.

Pessimo servizio e pessima App, 2 giorni funziona tutto e altri 5 ti fanno diventare matto perchè non funziona niente.

Cameras went out barely 90 days took back to store no exchange or refund. Had to do chat which took forever. The verified cameras were bad. Received R M A email 6/29/26 and 7/1/26 just called to see if there was in information on them. The man I spoke with wasn’t much help said they are having difficulties and I have to wait longer. I then asked how long? His response just longer . I’m thinking I won’t get replacements or a refund even being under warranty. Cameras are 2 K + supposed to be the best. Not happy at all fixing to cancel subscription too! Update : 2 days after I posted this the next day aired the replacement cameras they work so far but I was not real happy about the fact my cameras were bought new and they sent refurbished cameras back. I think the original cameras and the generation 2 blink were the best on blink but the 2 K plus not so good. I also think you should be able to use with out subscription like the older cameras 7-26-2026

I upgraded to Blink AI, but they never told me when my new subscription would start or when my old one would end. They just took £99.99 from my account and said I’d subscribed, which made me think I now had two active plans. I cancelled within a minute, without using it, and they refunded me — but £8.33 short. They claimed that was a “usage fee”. I asked them to refund the £8.33 so I could restart the subscription properly, and they refused. I then asked for a full refund under the 14‑day cooling‑off period, and they told me it didn’t apply to online orders. According to Citizens Advice, that’s not true. After being a trusted customer to Blink for a year I now I feel completely let down and misled. I don't understand why they would treat their own customers like this?