Bling ProudReviews of blingproud.com

Response from Bling ProudSep 11, 2026

We are sorry to hear that you are disappointed with the appearance of the earrings, but we would like to clarify the facts regarding your return request. According to our tracking records, your order was delivered on August 15th, and you did not email us to request a return until August 28th. More importantly, earrings are skin-contact items. Due to strict hygiene reasons, we do not accept returns on earrings. Because almost two weeks had passed between the delivery and your request, we cannot verify whether or not the items have been worn or tried on, even if they remain in their packaging. Refusing returns on skin-contact items is a standard health and safety practice for most jewelry stores. Please note that our "No Return" policy for earrings is clearly stated on both our general website policies and the specific product page. We strictly enforce this rule because we highly value and consider the hygiene and safety of all our other customers. We ask for your understanding that this policy is put in place to protect everyone.

Response from Bling ProudAug 25, 2026

Hi Annat, we appreciate your feedback and are sorry to hear you're still having trouble with the clasp. Sterling silver is a soft metal, so the earring post can occasionally bend slightly out of alignment. Since we previously sent an extra replacement free of charge, we'd love to help you get both working smoothly. Please contact us so we can share a quick guide on how to safely align the post by yourself.

Response from Bling ProudJan 8, 2026

Hi Matt, We believe it is important to clarify the facts for transparency. Value & Material: The price of $1,700 AUD reflects the substantial weight of this heavy Cuban Link chain. As clearly stated on our product page, this piece is crafted from a solid Silver base with 14k Gold plating. The cost is driven by the significant amount of silver used and the market rates for precious metals, not just the plating. The "Fading" Issue: Upon reviewing your photos, the "fading" is strictly limited to the inner connecting links. This is caused by metal-on-metal friction (mechanical wear) from movement, which is normal for heavy chains. It is factually incorrect to claim the entire necklace has faded. Gold Properties: It is important to note that even solid 14k gold will tarnish or show wear marks under similar friction and environmental conditions over time. Regarding our service: We strongly deny making any derogatory comments about affordability. Our team simply explained the nature of the metal. We offered you a complimentary professional replating service to restore the friction points—a solution you refused. While we stand by our quality, demanding a full refund for minor friction marks on a heavy piece that has been worn for months is not a reasonable request. Our offer to help you replate the link joints remains open. Best regards, Bling Proud Team

Response from Bling ProudSep 14, 2025

Hi Charles, Upon reviewing your order, you purchased a pair of 15mm size 14k gold earrings from us. Please note that due to hygiene reasons, we have a strict policy against accepting returns for earrings, as they are considered skin-contact items. This policy is clearly stated on our website, and we hope for your understanding. If the size isn’t what you wanted, we do offer a smaller 12mm option and would be happy to assist you in resending a smaller size to better meet your needs.

Response from Bling ProudJun 23, 2025

Dear Miguel, We sincerely apologize for any inconvenience caused by the dimension size of the earrings not meeting your expectations. Upon reviewing your order, we see that you purchased a pair of 12mm hoop earrings, which are designed in a huggie style. TThe dimension details are provided on the product page for your reference, which you might have overlooked. If you prefer a larger size, we do offer 15mm hoops and would be happy to assist you with a size exchange. We hope this solution addresses your concern.

Response from Bling ProudApr 6, 2025

Hi Jonathan, We noticed that you purchased 12mm wide cuban links. Each customer has different preferences regarding chain width, and we also offer 15mm, 16mm, and even wider 20mm uban links. If you feel that the current style isn't suitable, we can certainly provide an exchange. Regarding the welded links, our standard manufacturing practice uses open links. Welded links require additional time and cost, and since there was no specific request for welded links prior to your purchase, the product sent to you was made according to our standard process. As for the return address, we provided the correct information, and other customers have successfully returned their products. We will ensure a prompt refund once we receive the return. We apologize again for the inconvenience, and please rest assured that we will process your refund as soon as possible.