Theresa R.
Always in touch with customer if the…
Always in touch with customer if the order was a little delayed. Order was delivered promptly. The bamboo shade was just like the photo. Just to let customers know my husband messed up on the shade installation, I dont know how being that the installation was pretty straightforward, easy installation but with my husbands mistake the shade was not functional, I called customer service which is excellent and they are sending me a new one which my husband will not install. Great customer service, very polite and caring.
Response from Blindster.comAug 12, 2026
Hi Theresa, thank you so much for your wonderful review! We’re glad to hear that you appreciated the communication throughout your order and that your bamboo shade arrived looking just like you expected. We’re also happy our customer service team was able to assist when you ran into an installation issue and get a replacement on the way. We truly appreciate your kind words about our team and hope you enjoy your new shade!