BleauGenicsReviews of bleaugenics.com

Response from BleauGenicsJul 10, 2026

Hi Kasey, We’re sorry to hear you’re experiencing a delay with your order. We’re disappointed that a 1 star review was left before we were ever contacted. We searched our records and were unable to find any email regarding this order, which means we were never given the opportunity to investigate or resolve the issue first. It’s difficult for us to make things right when we don’t know there’s a problem. Please email us at [email protected] so our team can review your order and assist you immediately. As part of our customer service policy, if a shipment shows no movement for 14 days from its last carrier scan, we replace the order free of charge. Based on the current tracking, that threshold has not yet been reached. We can only take action once we’re made aware of an issue through customer communication. We look forward to resolving this for you as quickly as possible. Best, BleauGenics

Response from BleauGenicsJun 13, 2026

Hi Jenifer! We’re sorry to hear about your experience. After reviewing your order, we can confirm it was fulfilled and shipped on June 12. USPS tracking number 9400136106196440718150 shows the package is currently in transit. We understand your concern, however, the shipment is not marked as lost and remains within the normal transit window following shipment. We also acknowledge that your order was fulfilled later than usual due to an unusually high volume of orders, and we apologize for that delay. We appreciate your patience and look forward to your order being delivered soon! Best BleauGenics

Response from BleauGenicsApr 13, 2026

Hi Mariana, We’re sorry to hear about your experience. Your order was shipped on time and successfully delivered to the address provided. While an expedited shipping option was selected, carrier delivery dates are estimates and can occasionally be impacted by factors outside of our control once the package is in transit. We understand this order was being delivered to a hotel during a temporary stay, which can make timing more sensitive. That said, delivery was completed to the correct location, and we always recommend allowing a buffer when coordinating shipments to hotels or third-party locations. We’ve already reached out directly and offered a resolution to make this right, and we remain happy to assist further if needed. Best, BleauGenics

Response from BleauGenicsOct 15, 2025

Hi Wayne, Thank you for sharing your experience. You purchased three 10 mg vials of Tesamorelin from BleauGenics on September 11, and it’s now just over a month later. We want to clarify that your review appears to be based on your personal experimental results, not an issue with the product or our service. All Tesamorelin distributed by BleauGenics is independently tested and verified for purity and identity. The compound you received matches its stated specifications. However, the outcomes of any individual research or experimental protocol can vary widely based on factors such as dosage, reconstitution method, duration of study, or individual biological variability. Tesamorelin is a research material, and results can differ depending on how each study is conducted. A one-month timeframe is generally insufficient to determine long-term experimental effects, and variations in procedure can significantly impact observed results. In short, the absence of results does not indicate a product defect, but rather the nature of experimental variability. If you experienced any issues with your shipment, documentation, or product quality, please contact us directly at [email protected] so we can review it further. Thank you, The BleauGenics Team