Blackview & AGM Rugged Outdoor SmartphonesReviews of blackview.store

Dealer Electronic Services was AMAZING, PUTTING BOTH MY DASH CAM AND MY GPS DEVISE IN. THEY SHOULD GET ONE MILLION STARS.

So I've been dealing with Ron via email after purchasing the BV9900E via the US Blackview store. I bought the phone and after a day the phone was dispatched. Ron sent me a tracking number. 5 days later, still no phone had arrived. I emailed Ron to let him know. He sincerely apologised as he let me know after another day later that my phone was lost in the post via UPS. Also informing me that it could take up to a month for it to be relocated and to hopefully then have it still arrive on my doorstep. With not wanting me to wait a month he quickly organised a 2nd BV9900E phone to me and thankfully just a day after it was dispatched, it thankfully arrived safely at my home. The phone is a sturdy device and am still finding out the pros of the phone! Although disappointed to not initially receive a phone, I am delighted with Ron's quick response to rectify the lost phone situation. I'll certainly use Ron and the team when I upgrade my rugged Blackview phone in the future. You won't be disappointed with their service so I can't thank them enough!

Have been dealing w/Ron over the phone at Blackview USA to purchase a part for my 9800 pro(great phone BTW). He has been excellent, answered all my questions and followed up w/emails every time. Shipment was prompt and overall customer service was top notch, 5 stars

I have a 9800 Pro. There's few stuff on the installation which I personally never seen in another phone, everything seems so well done and carefully planned. What mostly surprises me is that it is now almost 3 years old: I use them for work, usually they barely least 1-2 years, so this is a miracle. This is a real rugged phone to a very decent price. Only 2 downsides for me: the camera, but personally I don't require quality on pics for work. And two, and this is a little more important, the long usb-c plug. It's quite uncommon, it gave me very hard time when it comes to interface something i.e. external cams, I have to look for various adapter which usually cause other downsides. It wouldn't be bad if the official store could sell original adapters to help out for this limit. But overall, I love it. Best phone for work I ever had, for a very decent price. Can't say the same for the cheaper model, the 5000something, not enough performant.

I never got my phone because I didn't use these guys. I went thru the jack asses in hong Kong. Well I never got my phone or a refund. Use the u.s. store in Texas. At least they will answer their phone.

Recently I became a Blackview mobile phone convert. The reason is simple despite one disappointing model, I have found that they are built like tanks. Being disabled I now have two in case of unexpected emergencies, both are waterproof and very tough. Following my latest purchase I received a free Bluetooth speaker after I registered the warranty plus received an 14 day extension to the warranty. Please note that the mobiles I have are both of the tough and waterproof variety. Purchased both on Amazon. Now for the downside you have to pay a bit more for this type of mobile and really need to search for a bargain as the prices increase, but this is still worthwhile as I can't afford the better and sometimes lesser brands.

Had problems getting my BV9900 activated on AT&T. These folks were extremely helpful in getting the phone to work. Support above and beyond what I expected.

I have owned a blackview phone for a while and have to say it is by far the best functioning and most rugged phone I have ever owned.The customer service was top notch, answered all my questions fully and made me feel comfortable buying a different model than I previously owned.