Xandrea P.
Bali 2025
Overall, the trip was wonderful. Our stay at The Westin Ubud as incredible. The staff was respectful, helpful, kind with a ready smile. One of the best experiences I've had while traveling. Our tour guide, Jack, was fun, funny, knowledgeable and helpful in arranging drivers on free days and negotiating with the vendors. However, there were a few events that I wished was arranged differently: 1. the dance session on the first day should've been on another day to give all travelers the opportunity to participate. This was a fun part of the experience that did not include everyone...people were still traveling, tired, etc. 2. I wish the spa/free days were towards the end of the trip to better appreciate the downtime before traveling home. 3. The beach day was a disappointment. While there was ample water sports activities to participate in, the majority of those that went to the beach was not interested in water sports and just wanted to lay out on the sand. The beach itself was littered with trash and there was nowhere to sit on the sand or have access to beach chairs. Because of all the boats, jet skis, etc in the water, we could not go into the water for a swim. I think better research was needed here to give most, if not all, the participants a good beach day experience.
Response from Black Travelers International®Aug 24, 2025
Thank you so much for sharing your reflections on your recent journey with us. We’re delighted to know that your stay at The Westin Ubud and the care from our guide, Jack, made your experience so memorable. It’s wonderful to hear that the hospitality, cultural touches, and laughter along the way left such a lasting impression. We also truly appreciate your constructive feedback. Your suggestions regarding the timing of activities and the beach day are very helpful, and we will carefully review these elements to ensure future guests have the most seamless and restorative experience possible. Regarding the spa and free days being scheduled at the beginning of the trip, this was intentionally designed to give travelers time to recover and reset after long international journeys — some of our guests traveled more than 30 hours to reach Bali. Beginning with wellness allowed everyone to ground themselves, recharge, and enter the cultural explorations with clarity and energy. That said, we hear your perspective on having a reflective spa day closer to the end as well, and we will take this into consideration for future itineraries. At BTI, we are always evolving. Your feedback helps us refine our journeys so that they continue to reflect the luxury, sisterhood, and soulful connection that define our brand. Thank you again for trusting us with your travel experience — we can’t wait to welcome you back and help you glow even brighter on your next journey. ✨ With gratitude, The Black Travelers International Team