C.A. S.
Very unhappy with how things turned out.
I only realized I was getting this moving company about a week or 10 days before my actual move date. I was using a broker, unbeknownst to me at the beginning, and thought their affiliated company was also my moving company. Blackstone Movers seemed OK at the onset, but when my furniture and belongings arrived finally, lots of things were broken and missing. Very haphazard and I ended up paying lots more as well! BEWARE!!!!
Response from Blackstone MoversMay 31, 2026
We requested additional information because we have been unable to locate anyone with your name in our records. At this time, it appears this review may be intended for another company. Based on the experience you described, we take customer service very seriously and work hard to ensure that any concerns are addressed and resolved promptly. I personally handle all claims and customer complaints, and I have no record of any customer reporting an issue similar to the one described in this review. We would be happy to investigate further if you can provide additional information, such as the name the move was booked under, your job number, or the date of service. Without that information, we are unable to verify that you were a customer of our company. This version remains professional while making it clear that you cannot verify the reviewer as a customer.