Andrew O.
Great Products, Horrible Customer Service
The products are amazing, the customer service is atrocious. The phone number is out of service and the backup AI prompt disconnects each time

Blackstone Labs makes the most hardcore supplements for gaining mass, building muscle, lean gains, cutting, and getting big.
Blackstone Labs (blackstonelabs.com) has 639 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Sarasota, Florida
Excellent

Personal Care · Palm Harbor, Florida
Excellent

Personal Care · Fort Lauderdale, Florida
Excellent
Showing 13 reviews with 3 stars · Clear filters
Andrew O.
The products are amazing, the customer service is atrocious. The phone number is out of service and the backup AI prompt disconnects each time
Kevin
I tried doing the texting thing to find out some info about certain products and the person responding was extremely short and not really answering my question. You could tell they just did not want to respond. And eventually they did stop responding and quit answering questions. I then reached out to Kristen and she was phenomenal and answered every question I had and went into depth about it as well. It was a great experience with Kristen. The products I ordered came very fast and I definitely notice results. Iv been taking them for about 2 weeks now and already gained 2 1/2 inches on my arm size. Great products.
michael A.
Well I still haven't received product, so a lil disappointing that it would take this long to ship, but I am aware you are not the transport company to moves product.
Jesse B.
Products were great . I live in Canada so I really can’t justify the price it cost me even with the 40% discount it cost me 400 dollars because I was unaware it was going to be another 125 dollars in duties that I had to pay at the post office. So all in all cost me over 400 dollars which is insane for some supplements . But I loved the supplements no issues with them . I worked briefly with Guy Cisternino and he swore by the supplements so I took his word for it .
Matthew W.
Fat burner Liked it ... But the energy in one caplet was way enormous lasted for 2 1/2 days.
Noah
I use to get dust all the time but now the recipe changed and it’s just not the same.
Mark
I contacted a rep twice and no response. It was recommended to use rep for discount. I eventually ordered from website.
R M.
I love the products but they don't provide a tracking number as many companies do. That is my only inconvenience with the company.
Response from Blackstone LabsJul 19, 2024
Apologies for the lack of tracking number. I checked in on your most recent order and from our records it looks like you should have received one. If you did not it was likely a glitch. Your email was correct, so the fault is with us and our shipping software.