Dustin F.
I've yet to receive my package a it's…
I've yet to receive my package a it's been in transit for 6 days now!

Blackstone Labs makes the most hardcore supplements for gaining mass, building muscle, lean gains, cutting, and getting big.
Blackstone Labs (blackstonelabs.com) has 639 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Sarasota, Florida
Excellent

Personal Care · Palm Harbor, Florida
Excellent

Personal Care · Fort Lauderdale, Florida
Excellent
Showing 48 reviews with 1 star · Clear filters
Dustin F.
I've yet to receive my package a it's been in transit for 6 days now!
John M.
I did not receive my order. Probably will not be ordering this product anymore.
Ryan P.
The service was absolutely horrible this time , always had good service until this time. My package apparently got lost and arrived late and the customer service department was all over the place giving me mixed answers , it was a truly horrible experience. I alway have great service with your company except this time , it was absolutely atrocious.
Sean K.
I placed the order and paid. I waited a few days but usually I get tracking immediately so I emailed the customer service. They we able to mail it and provide tracking. I got the package 2 and a half weeks later. It was missing the “free” PCT V that came with the stack I bought. I emailed customer service again and they said they’d ship it. I waited a few days and emailed again for tracking information but this time was ghosted. Never received the product. Won’t be ordering from this company again. Bad all around.
Frank P.
The new dust reloaded is not good
WILFREDO V.
They claim they never rcvd my results. They also claim I've used the service twice and can't retake the test. Never even heard of Blackstone before. The application was glitchy and disconnected multiple times even after following instructions to the T.
Response from Blackstone LabsApr 6, 2024
Greetings, I’m sorry to hear about your experience. By chance, are you talking about Blackstone Laboratories, the oil analysis company? This is Blackstone Labs. We sell dietary supplements.
Jose D F.
Have not received my supplements after awaiting four weeks was supposed to receive on October 5 Emily Clasen is your representative and she refuses to send me any further messages concerning any shipments the last iMessage that I received from her status. She was sending me a new shipment with no tracking number. You guys can figure it out.
Response from Blackstone LabsOct 25, 2023
Greetings Jose, First and foremost, I apologize on behalf of Blackstone that you never received your order and that it has been so long without any communication from us. I have done by best to retrace the steps of what happened. It looks like your original order was marked as delivered on October 5th, as it was supposed to be, but there's an identical order in our system that was intended to be shipped to you after you spoke with Emily. For some reason, this order was marked at shipped in our system without any tracking attached. I have instructed our shipping department to reship this new order and you should receive tracking today.
Jeet B.
Costumer service reps needs to me more responsible for their actions and do their job properly while helping with orders. It has been a hideous experience when due to the irresponsible approach of the rep, same order was placed twice and I'm being charged twice as I was told that the first order didn't process but it did.