Blackmagic DesignReviews of blackmagicdesign.com

Hier geht es um das Programm DaVinci Resolve. Und was doof ist, ist das nachdem man alle daten angegeben hat und nur Land und Stadt fehlt, man KEINE LÄNDER auswählen kann und so sich das Programm gar nicht erst runter laden kann! Das einzige was dort steht ist "Wählen sie ihr Land". JA DAS WÜRDE ICH GERNE TUN, DU EBAY SHERLOCK! Ich wäre hier noch viel ausfallender wenn Trustpilot das nicht verhindern würde!

Their website makes it hard to tell if your payment went through or not, so I ended up paying twice by mistake. I reached out to customer service and they were not able to help. There has been one month and I still don't have the money back, not sure if I will get it.

Very poor customer service. Ordered a Blackmagic Pocket 6K Pro which was faulty on arrival (ND filter stuck after the first stop - to fix, you have to turn the camera on and off again). Called up Blackmagic support to resolve the issue, they said it's most likely to be a faulty product so we sent it back to their warehouse and we were told they would distribute a new camera back to us. One week after sending the camera back, and constantly chasing up BM to see where the new camera is; they said they were going to try and amend the issue on the original camera and send it to repairs. After telling them we didn't want a repaired camera, they said they couldn't resolve the issue anyway and would therefore send out a replacement ASAP. Two weeks later and we're still waiting for the camera to be dispatched... As a video production company, we work with a lot of brands (Sony, Canon, DJI, Sigma etc), and Blackmagic have the worst customer service/support team I have ever experienced. We now have a backlog of clients waiting for video shoots thanks to Blackmagic's inadequate services.

Terrible and they leave you to Forums to resolve issues. They say post on the forum and you'll have 100's of responses in the day! All i found were people asking the same questions!

WORST MEDIA COMPANY IN HISTORY! Their gear is Chinese junk that probably ships from the Wish warehouse. Legit, they can't even repair their own cameras. Customer service is non-existent and their editing software is still a dumpster fire. Right now I'm having to threaten legal action because they won't return gear to us that they "can't fix." They literally want to keep OUR stuff, for free, and recycle it (which is funny because I thought it couldn't be fixed.) BMD is a SCAM.

Awful customer service. Will do anything to get you to spend more money. I've only had bad experiences with their products. Only good thing about them is their cameras and even they have problems.

The p6k pro...what a shambles! Rushed release, blue screen and footage. The blue screen however was the least of my problems. The first 2 units had physical defects ie dents and marks on the glass filter. The third one arrived DOA. The reseller I bought from were fantastic but BM tech support were so rude and defensive that I decided not to get another replacement and get a refund. Thankfully I've had a decent p4k so I never had to call them but now I can truly see the type of company they are. Yes these camera's are reasonably cheap but when you're delaying paid work and loosing money on personal projects you soon find out that it's not worth the hassle.

letzter sch...! 3h ein Video geschnitten dann stützt das drecks Programm for no fucking reason ab und alles ist weg! Überhaupt nicht zu empfehlen das Programm!!!