Freedom F.
POOR WITHDRAW TIME!!
I play once or twice a month just to have a little fun at home when I'm bored. I don't really like that the playthrough is so much but it's more about just playing for a bit. I like the slots games. I think the blackjack is completely rigged. I looked up the odds of losing 20 hands almost back to back by one or two points and it would be very odd or rare for it to happen as many times as it did. What bothers me the most is that if you somehow get through all the playthrough and after they take their bonus money back if you have any money you can withdraw it takes WAY TOO LONG to get your wire transfer. Every time I cashed out it was the same thing. Yes they process it in 1 to 3 business days but then it sits in a "flushed" status for weeks!! I'm currently waiting on a $500 withdraw and it's going on about 18 business days and that is not including the weekends!! When you ask about why it is taking so long they always say the same thing "congratulations on your winnings the finance team has approved your winnings and we are just waiting for them to release the funds to your bank" and when you ask why it's taking so long they give you some b.s. like this "the finance team has so many withdraw requests and they are behind" if you haven't stopped chatting with them by now you will get this line "I will send the finance team a request to escalate your funds" and nothing ever happens. Sometimes they will tell you that it takes so long because they are careful and don't want anything to happen to your money. The problem with that is that they don't take a bunch of safety steps to take your money just to release it. I won $1400.00 one time and only got $1000 because they said it was in the terms of the bonus that I could only win $1000 but know one could show me that rule. I do have fun playing the slots but it takes way way too long to get your winnings.
Response from Black Lotus CasinoMay 22, 2026
Hi there Thank you for taking the time to share your experience and feedback with us. We are sorry to hear about the frustration caused by the withdrawal timeframes and understand your concerns regarding the delays and communication received during the process. We also appreciate your comments regarding the bonus terms and gameplay experience. We would like the opportunity to review your account and withdrawal history in more detail. Please could you send us your username/email address so that we can investigate this further with the relevant team. Kind regards Black Lotus Casino Team




