Melissa D.
They steal people's money
They steal people's money . Never pay out wins . They make up bullshit rules every time you ask . The dates on your wins change . It's a scam!

Black Lotus Casino is an online gaming platform focused on providing players with a secure, accessible, and reliable casino experience. The casino offers a wide selection of games, including slots, blackjack, roulette, baccarat, video poker, and live dealer titles. Its game library features content from providers such as Rival, Betsoft, Saucify, Crucible, and FreshDeck. Players can access the platform from desktop, mobile, or tablet devices, with secure payment processing and modern encryption in place. Black Lotus Casino also supports responsible gaming, transparent promotions, and 24/7 customer support to help players enjoy a safe and balanced entertainment experience.
Black Lotus Casino (blacklotuscasino.com) has 114 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Melissa D.
They steal people's money . Never pay out wins . They make up bullshit rules every time you ask . The dates on your wins change . It's a scam!
Ryan
I made the mistake of falling for their first time deposit deal of 300%. I need to stop playing any site thats not in the US. Yes some here are shady as well but international ones seem to be far worse. They make it seem like my redemption was not valid because of the play through on the deposit bonus which is full of shit since I played through it for over 4 hours and over 20x. I ended up loosing my money and realized this site is a total waste of time and money. I keep chasing the first time deposit bonuses rather then staying with just a few casinos that I know pay and are consistent. Word of advice. Avoid this one.
Response from Black Lotus CasinoAug 20, 2026
Hi Ryan We're sorry to hear that your experience did not meet your expectations. We reached out through Trustpilot to request additional information so that we could review the circumstances of your bonus and redemption, but unfortunately we did not receive a response. Without the relevant account details, we're unable to investigate the specific concerns raised in your review. We remain happy to look into the matter should you wish to provide the requested information. Thank you again for sharing your experience. Regards Black Lotus Casino
Karl C.
Please be careful with this casino; better yet, don't deal with them at all. They're stealing people's card information and fraudulently using it for personal use. I had just activated my bank card and decided to do some online gambling. After entering my information and starting to play, I received an email from my credit union about fraudulent activity for three other separate transactions. Mind you, I only used it on their site. I'm so embarrassed that the same day the FedEx handed it to me, 20 minutes later it shut down.
Response from Black Lotus CasinoAug 20, 2026
Hi Karl Thank you for sharing your concerns. We take allegations of this nature very seriously and would like the opportunity to investigate what happened. We reached out through Trustpilot to request additional information so that we could look into the matter, but unfortunately we have not received a response. Without the relevant account details, we are unable to investigate the circumstances described. We remain happy to review the matter should you wish to provide the requested information. Thank you for bringing your concerns to our attention. Regards Black Lotus
Robert J.
Worst play through bonuses, tightest slots, weeks to get a payout (it was only $150.00). You will be throwing your money away playing there.
Response from Black Lotus CasinoAug 20, 2026
Hi Robert Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We did reach out through Trustpilot to request additional details so that we could look into your concerns, but unfortunately we did not receive a response. We would still welcome the opportunity to investigate should you wish to contact us directly. Thank you again for taking the time to share your experience. Regards Black Lotus Team
Kimberly D.
I wish that I could give this 1/2 star or a 0. This company is a scam. I won funds back in March 2026. I won twice. I was given the runaround about receiving my first deposit which took forever. And the last one that I won, which was a whole lot more, they told me that I would not be receiving the funds. I have been trying to get those funds from them for almost 6 weeks. I just happen to call today and I was told that I would not be receiving the funds that I won.
Response from Black Lotus CasinoJun 23, 2026
Hi Kimberly Thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand your frustration regarding the delays and the outcome of your withdrawal requests. We take these concerns seriously and would like the opportunity to review your account and provide clarification regarding the status of your winnings. As we are unable to identify your account from the information provided, please could you send us your casino username and registered email address so that we can investigate this matter further with the relevant team. We appreciate your patience and look forward to assisting you in resolving any outstanding concerns. Kind regards, Black Lotus Casino Support
Roy L.
If I could give it a negative i would.looking back now I wish I would have looked these people up before I did anything with them .I read the reviews and everyone is the same script they use on all of us .first it was my id the computer didn't like it so head to get a new one.then it was u can only get 2500 a week after there own withdraw section says 10,000 max withdraw at one time.so I was like this will take a couple of weeks but I will still get it .now it's chime doesn't accept international deposit.and a big bs line about they can't do bitcoin because I did deposit with it.so now I have to open a whole new account just to get what is owed to me.only the ones affiliated with these guys fo all this bs.if u want a real casino that treat u right everytime then go to SUPER SLOTS or WILD CASINO they payout within 2 hours with no problem.
Response from Black Lotus CasinoJun 23, 2026
Hi Roy Thank you for your feedback. We are sorry to hear that your experience has not met your expectations. We note that a similar concern was previously raised on Lucky Creek, where we requested your account details in order to investigate the matter further. Unfortunately, we have not yet received a response, which has prevented us from reviewing the specifics of your case. Please understand that withdrawal limits, verification requirements, and available payout methods may vary depending on the payment method used and the circumstances surrounding the account. We would still welcome the opportunity to assist and clarify any outstanding concerns, should you wish to provide your casino username and registered email address. Kind regards, Black Lotus Team
Lori G.
If I could do a Zero review I would. I am very disappointed in this casino and it’s sister site Casino Grand Bay. I had winnings over a month ago and never got paid out. Every time I chat or call I’m congratulated on my winning and then apologized too for still waiting for my funds. I think at this point it’s a scam to take any money you can deposit and then you not get your winnings. Please proceed with extreme caution because they lie to you and let you down. I will not use this site again.
Response from Black Lotus CasinoMay 28, 2026
Hi Lori, As per our response on Casino Grand Bay, please could you send through your details so that we can look into this further for you. Kind regards, Black Lotus
Kelly H.
Have been waiting over a month to get my winnings deposits…. Still waiting. Am told every time I contact them the money is just waiting for processing. My deposit has been flushed for over a month, again, just waiting for processing. Do not spend a penny on this game! I am reporting all my charges as fraudulent with my bank now.
Response from Black Lotus CasinoMay 28, 2026
Hi Kelly We understand your frustration regarding the delay in receiving your withdrawals. Please note that withdrawal requests can sometimes remain in processing while they are being reviewed by the relevant department, and we understand that this can be frustrating when there are delays. We would like the opportunity to look into this further for you. As we are unable to locate your account details from the review alone, please could you provide your casino username and registered email address so we can investigate this matter and follow up accordingly. Kind regards, Black Lotus Team