Black Cloud DieselReviews of blackclouddiesel.com

Blackcloud answered all of my questions thoroughly and quickly. Emails were also received in a timely manner. However, the site says it takes around five days for the shop to rebuilt 6 injectors. I am on my 10th day not including weekends. I emailed them and they said they won't be done until next Tuesday or Wednesday. That's 7 days over shop time. I would have liked to receive a call or email saying they were busy or running late.

Blackcloud was a great experience. Very fast aND prompt service. Got exactly what I needed the first with no hassle.. Thanks for the help...

Great product and great performance. The issue I have is not with the products but with the slow processing once the order was placed. It took a phone call after waiting two weeks without a word regarding a shipping date. Once the office was contacted they 3-day shipped only the clutch to me. The fly wheel was sent on a 4-day ship. When I spoke to the office they assured me that the clutch kit I ordered would be sent 3-day shipping as they were aware of the time crunch I was up against. the 4-day ship of the fly wheel caused the engine install to be put off by six months. I highly recommend to any purchasing clutch kits that once an order is placed, contact south bend to verify that processing is done in a timely manner and that both the clutch and fly wheel get shipped out at the same time. Again I have no problem with the product just the processing and shipping delays.

This company is great! Item got to me fast and was and exact fit. The personnel is very helping also!

great to deal with had a problem with my order and they fixed it nice and quick for me

This was an awesome product. It was nice seeing the clutch out of the box. after the install. This new clutch uses less force on the pedal to engage. very smooth action. Will recommend to anybody I come across that needs a new clutch for the diesel. Buy the entire kit don't just buy clutch plate.Perfect match when you do. Very easy to install.

Very good fast shipping great customer service.

I had a very good experience with blackcloud. Great stage 2 clutch kit they provided me for my 7.3 powerstroke with 400 wheel HP. Very happy diesel gooroo here! Thank you.