BizcapReviews of bizcapfunding.com

Response from BizcapApr 28, 2026

Hi Shanique, Thank you for your feedback and for taking the time to speak with us by phone. Based on our call, it appears that during your interaction with the third-party ISO broker you were working with, you discussed multiple financing options beyond the one ultimately provided by NewCo Capital Group. While it’s normal to explore and compare different financing options, the broker you worked with operates independently, and any conversations during that exploratory process are separate from our direct process and do not reflect our approvals or offerings. The financing provided by our team was accompanied by full written documentation outlining the structure and economics, and a pre-funding call was completed where all details were reviewed, questions were addressed, and confirmation was obtained prior to funding. Our team remains available to work through challenges as they arise and collaborate on an agreed-upon solution when possible. In this case, that process did not take place and the account ultimately defaulted. We take transparency and communication seriously and appreciate the opportunity to address this directly.

Response from BizcapMar 27, 2026

Hi Gustavo, We understand that no one likes paying for capital, especially when it’s used over a short period of time. In your case, we included an early payoff discount, which you elected to utilize, and we’re glad we were able to provide you with those savings, reducing the total cost compared to carrying the balance longer. That said, this product is structured with a fixed cost and a built-in early payoff discount, both of which were clearly outlined in writing prior to funding. It is not a product where the cost is eliminated upon early repayment. We’ve reviewed the file and confirmed that the terms and payoff were applied exactly as agreed. Based on our internal notes, our customer service team also provided clear and transparent explanations both before and after payoff, including a detailed breakdown of how the total was calculated. We also want to be clear that our role is to apply the agreed terms consistently and transparently. While we understand your frustration, requests to adjust or waive agreed costs after the fact, or in connection with leaving a negative review, are not something we’re able to accommodate. We recognize that every business wants to minimize financing costs, but the outcome here reflects the agreed structure and the discount you chose to take advantage of. If helpful, we’re always available to walk through the details further. We value your business and the opportunity to support it.

Response from BizcapDec 11, 2025

Hi Terrece, Thank you for your feedback. We’re sorry to hear that the experience felt frustrating. We reviewed your file and can confirm that the initial debit date was disclosed during the funding process and is included in the signed agreement. That said, we understand there may have been confusion based on communication outside of our team, and we never want a merchant to feel unsure about what to expect, which is why we make certain that all key details are clearly presented and acknowledged during the onboarding process. Our customer service team has already been in touch with you to review the schedule and address your concerns. If there is anything further we can clarify or assist with in the future, please let us know and we will be happy to help.

Response from BizcapApr 9, 2025

Hi Jon, We take all feedback seriously and genuinely regret that you walked away feeling disappointed. However, it’s important to provide context. You defaulted on your agreement after only partially fulfilling your obligation. Despite this, we extended a reasonable and fair resolution in good faith, despite having no obligation to do so. Your subsequent communications clearly stated that a negative public review would follow if we did not meet your revised demands. Using threats of public criticism to force additional concessions is unacceptable and distorts the purpose of honest feedback. Threats of negative reviews are not honest feedback, they’re pressure tactics, and they’re the kind of exploitative behavior that undermines honest dialogue while highlighting a lack of good faith on your part. Our team treated you with professionalism and respect throughout, despite the breach. We believe business should be conducted with fairness and transparency, not ultimatums and threats of bad reviews.

Response from BizcapApr 17, 2025

We are truly sorry to hear about your personal and professional hardships, and we hope that things turn around for you soon. That said, it's important to clarify the facts behind your claims for the sake of transparency. Our records show repeated outreach on our part via email, phone, and text, with the goal of working collaboratively to prevent your account from defaulting. Unfortunately, we did not receive a response, and the account was ultimately sent to legal following several payment stoppages. Even after default, we remained open to resolution and ultimately agreed to a settlement with your approval, as documented. At every stage, we acted in good faith and with the intention of finding a solution, not escalation. We understand that financial strain can be overwhelming, but it's not accurate to characterize our actions as indifferent or aggressive. Our team followed standard legal and contractual processes—procedures designed to protect both our business and the funding ecosystem that enables us to support other small businesses. We remain committed to professionalism and fairness in every case, and we genuinely wish you the best in moving forward. — The NewCo Capital Group Team

Response from BizcapApr 17, 2025

Claude, We’re deeply sorry to hear that you feel this way, and we hope you find the personal and professional stability you’re looking for. That said, your review paints a misleading picture of what actually occurred, and it’s important we clarify a few facts. Your company missed scheduled payments and failed to respond to multiple outreach attempts by our team. These included emails, phone calls, and text messages—all of which are documented. When there was no response, the file was referred to our legal team in accordance with the signed agreement. Despite this, we later negotiated and documented a settlement—which you agreed to—to bring the matter to a close. Your own email correspondence confirms receipt of payment records and a settlement agreement, with no mention of the discrepancies you now claim. Allegations that we “pretended no settlement existed” are simply untrue. At no point did we take action arbitrarily or without due process. Additionally, your claim that we withheld $87,000 or misapplied $50,000 of payments does not align with any records we have or with the reconciliation performed by third parties at your request. We recognize the strain that financial difficulties can cause. But our responsibility is to act in good faith, uphold contracts, and protect the integrity of our ecosystem—including the small businesses who rely on us for funding. That’s what we did here—and what we will continue to do. If you believe there is an unresolved discrepancy, we’re still open to reviewing it through the appropriate legal or reconciliation channels. — The NewCo Capital Group Team

Response from BizcapAug 14, 2024

Hi Abel, Thank you for taking the time to speak with us today and while we understand that challenges may arise, we are glad to have communicated so that we can better understand the situation. As discussed, we are working to accommodate the situation and will circle back with you accordingly.