Bivvy Pet Insurance Reviews | Read Customer Reviews of bivvy.com

Bivvy Pet InsuranceReviews of bivvy.com

4.73,797 reviews
Insurance
5910 Mineral Point Road, Madison, Wisconsin

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Bivvy Pet Insurance

About Bivvy Pet Insurance

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com

Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bivvy.com
Website: bivvy.com
Category: Insurance
Location: Madison, Wisconsin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bivvy Pet Insurance reviews

3,797 approved reviews, newest moderated first

Ann
Jul 18, 2019
Having an unexpected vet visit was not…
Having an unexpected vet visit was not in my plans the other day, but with Bivvy Pet Insurance it was as easy as emailing a copy of the vet bill. I had the payment in less than a week. Thank you Bivvy and my little girl Sassy sends lots of wet dog kisses.
Response from Bivvy Pet InsuranceJul 18, 2019
Ann, thank goodness everything turned out fine for Sassy! We love wet dog kisses around here :-) Please give her some pets and scratches from all of us here at Bivvy. Thank you very much for taking the time to leave a review!
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Karen
Jul 18, 2019
After I submitted the itemized bill for…
After I submitted the itemized bill for my pet's expenses, I quickly received confirmation of receipt, so I wasn't left wondering if they received it or not. They were professional, prompt and helpful, and I had an approved claim in under 12 hours! I received a personal email from Bobbi explaining what was covered and when I could expect to receive reimbursement and wished my pet a speedy recovery! The experience couldn't have been better. Clearly I made the right choice when I chose Bivvy Pet Insurance!
Response from Bivvy Pet InsuranceJul 18, 2019
Karen, thank you for taking the time to write a review! We love working with Bobbi, too :-) Best wishes to you and pet! We'd love to see pictures of you two playing together this summer. Feel free to email them to Bobbi or post on Facebook: https://facebook.com/BivvyPetInsurance/
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Patricia
Jul 18, 2019
I haven’t needed to use the insurance…
I haven’t needed to use the insurance so far, so it’s kind of hard to make comments yet. I’m just happy knowing I have some type of coverage for my dog.
Response from Bivvy Pet InsuranceJul 18, 2019
Thank you for your great review, Patricia! Best wishes to you and your dog on a fantastic summer!
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Anonymous
Jul 18, 2019
I tell all the pet owners I meet about Bivvy!
I tell all the pet owners I meet about bivvy! I have two small complaints about bivvy, one is that they don’t cover preventative care. I’d be willing to spend another $10/month on bivvy covering my dog’s preventative care too! The other is that the refund check doesn’t say anything about being from bivvy! It came super quick after my dog’s appointment, but it wasn’t until I went back and checked the email about my refund that I realized where it was from! Otherwise, great job! Keep it up!
Response from Bivvy Pet InsuranceJul 18, 2019
Thank you for you review! We're excited to hear your suggestions. We've been polling customers to see if they would like preventative care included so that we can offer coverage that's the best fit for you. I'll pass along the feedback about the check being unclear, as well. We're very grateful for you spreading the word about Bivvy!
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Virginia
Jul 17, 2019
I'm a newbie!
I've just bought the policy! Don't know how great this can be yet! But I feel better knowing my fur baby is covered tho. 😉
Response from Bivvy Pet InsuranceJul 18, 2019
Thank you for your review, Virgina! Welcome to the Bivvy family :-) We're glad your fur baby is covered now. Hopefully as you have more interactions with us, we'll move from 3-stars to 5-stars in your opinion! Have a great summer!!
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Kathy
Jul 17, 2019
Was very easy to sign up.
Was very easy to sign up.
Response from Bivvy Pet InsuranceJul 18, 2019
Hi Kathy, thanks for the review! We're grateful you joined Bivvy and took the time to leave us feedback!
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Amy
Jul 17, 2019
I feel at ease now for having pet…
I feel at ease now for having pet insurance for my dog. Hope I don't need to use it.
Response from Bivvy Pet InsuranceJul 17, 2019
Thank you for your review, Amy! We're glad you have more peace of mind now. Have a great summer with your dog, and please share your fun pics with us at https://www.facebook.com/BivvyPetInsurance !
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Brenda
Jul 15, 2019
I need to cancel this insurance we got…
I need to cancel this insurance we got rid of the dog thank you very much
Response from Bivvy Pet InsuranceJul 15, 2019
Hi Brenda, thanks for your review! We're sorry to hear things didn't work out. One of our customer service teammates will help you right away with your cancellation!
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