Bivvy Pet Insurance Reviews | Read Customer Reviews of bivvy.com

Bivvy Pet InsuranceReviews of bivvy.com

4.73,797 reviews
Insurance
5910 Mineral Point Road, Madison, Wisconsin

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Bivvy Pet Insurance

About Bivvy Pet Insurance

Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com

Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bivvy.com
Website: bivvy.com
Category: Insurance
Location: Madison, Wisconsin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bivvy Pet Insurance reviews

3,797 approved reviews, newest moderated first

Jennifer
Apr 23, 2020
Easy sign up and affordable rates
Easy sign up and affordable rates
Response from Bivvy Pet InsuranceApr 24, 2020
Thanks, Jennifer!
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Candace
Apr 23, 2020
very easy to apply
very easy to apply
Response from Bivvy Pet InsuranceApr 23, 2020
Thanks, Candace!
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Eva
Apr 23, 2020
So far so good
So far, the sign up portion was simple and stress free.
Response from Bivvy Pet InsuranceApr 23, 2020
Thanks, Eva! Welcome to Bivvy.
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Donna
Apr 23, 2020
Very easy to sign up
Very easy to sign up
Response from Bivvy Pet InsuranceApr 23, 2020
Thanks, Donna!
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Willow
Apr 22, 2020
Unhappy.
We joined Bivvy about a month ago for our 10 year old dog, and over two weeks after we joined (at this point we were able to go to the vet if needed) and had to bring my dog to the vet. Bivvy refused to accept this claim ($300+) and said it was a preexisting condition when it was not. We cancelled and are unhappy and I am sad that my dog is no longer insured, however this was hard to deal with.
Response from Bivvy Pet InsuranceApr 23, 2020
Hello, we're sorry to see you're disappointed. We work hard to transparently share what we do and don't cover and how we define pre-existing conditions prior to purchasing coverage. Like all pet insurers, if your pet showed signs or symptoms of a pre-existing condition, or if it relates to a pre-existing condition, it wouldn't be covered. If you would like coverage for future, new accidents and illnesses, please keep us in mind!
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KC
Apr 22, 2020
Will give it another chance
Did not accept claim even though appt was on the day the benefits started.
Response from Bivvy Pet InsuranceApr 23, 2020
Hi KC, as shared in our email we do not cover pre-existing conditions, like all pet insurers. We define pre-existing as a condition that first occurred or showed clinical signs before your pet’s coverage started or end of the waiting periods. Information received indicates the services completed April 4, 2020 were due to a condition in which symptoms first appeared April 2, 2020. The policy effective date is March 4, 2020, so signs and symptoms of the condition were present prior to the end of the 30 day illness waiting period. As such, we are unable to review this charge for benefits because it is a pre-existing condition. Your Bivvy policy is structured to cover accidents and illnesses that begin after the waiting period has been completed. Please reach out if you have any additional questions!
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Raymond
Apr 22, 2020
I could not sign up in the Bivvy page
I could not sign up in the Bivvy page. Gwen had to do the sign in page for me and was very helpful. I called about the problem several times before Gwen signed me up on the page. Thank you Gwen.
Response from Bivvy Pet InsuranceApr 23, 2020
Hi Raymond, we're sorry to see you had trouble! We're glad Gwen was able to help you!
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Barbara
Apr 22, 2020
My sign up date was wrong
My sign up date was wrong. Hope the rest of my service with you is better. My claim was dated April 17 and you said I joined April 18. My email says welcome on April 17.
Response from Bivvy Pet InsuranceMay 4, 2020
Hi Barbara, thanks for letting us know! We'll look in to this for you.
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