Start accepting bitcoin, store and spend bitcoin securely.BitPay is a payment processing service for businesses and individuals who want to accept and send cryptocurrency payments. It is a simple and secure way to process payments in cryptocurrencies.To use BitPay, a business first needs to sign up for a BitPay account. They can then integrate the BitPay payment processing service into their website or application with no-code installations, in addition to accepting in-person payments or email invoicing. When a customer wants to make a payment in cryptocurrency, they can do so by clicking on the BitPay payment button in the merchant's checkout flow. An invoice is generated from which the customer pays with their preferred cryptocurrency and wallet. BitPay supports payments from over 100 of the most popular crypto wallets.Once the payment is made, BitPay will process the transaction and convert the cryptocurrency into the merchant's local currency. The funds will then be deposited directly into the merchant's bank account. BitPay also offers tools for managing and tracking payments, as well as invoicing and billing services.In addition to crypto payment processing for businesses, BitPay offers an array of personal crypto solutions to easily buy, store, swap and spend cryptocurrency.The BitPay Wallet is a self-custody wallet available on mobile and desktop designed for beginners and advanced crypto users alike. Offering industry-leading security, intuitive UI and advanced features, it is the #1 crypto wallet used for payments. Control all of your assets from one app.
BitPay (bitpay.com) has 285 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Also known as
bitpay.com
Website
bitpay.com
Category
Banking & Money
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 6% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Took my money and my account has been under review for a month with no support or explanation
I paid the 150 dollar verification fee. I have an LLC in the US, submitted all required paperwork and wasn't approved. I have submitted multiple support tickets and have submitted more than enough paperwork to verify my company. The only response I receive is "Please allow additional time for this team to review and follow up with you." It has been one month now.
STAY AWAY
RJ
RJEphoto
BitPay is a scam
BitPay is a scam. They operate immorally, illegally, unethically, and shamefully.
-Their support team does not read your emails, it's an Ai bot sending copy/paste responses.
-You cannot remove your private information from their platform.
This includes: a photo of your driver's license, all of your banking information, and your phone number.
-You cannot remove your account from their platform.
-There is a 30-step procedure to remove your account, but it doesn't work.
-Support team ignores all requests.
-BitPay collects, stores, distributes, shares, and sells your private information to anyone they can (your name, your address, your financial info, your email, everything you do on their platform, and device cookie-digging)
-BitPay management has fallen victim to basic scams, losing $2mil of their (your) money
-BitPay has been hacked. None of your private information is safe on their servers, or the servers of their affiliates.
-Avoid BitPay at all costs, the company is a bad actor, it is impossible to get rid of your account and your private data from their servers, and they sell all of your data without your permission.
SH
Shawn
Check display Pic
This website is definitely a scam!! DO NOT GO ANYWHERE THIS!!! Stolen my life saving!! Sucks, Check the website on my display picture section to get refunded.
SM
Shawn M.
Was about to pay for VPN account with…
Was about to pay for VPN account with crypto and BitPay. The cost was $40 for the product. Connected to Wallet and BitPay requested I approve $200 transfer from my wallet. Scam, fraud and extortionate company. STAY AWAY!
AN
Andrea
ESTAFADORES
Se supone que iba a recibir un pago y por ser nueva me pedian 70E para poder activar mi cuenta. Después, me dijeron que necesitaba pagar otros 70€ más para no se qué de la seguridad, luego 100€ por la comisión central que se pedía en mi país, y así más y más.. en fin, un montón de milongas que son todo mentira, es un saca perras.
Yo personalmente, creo que les iría muchisímo mejor si pudiesen ser más claros con todo lo que tienes que pagar para poder recibir un pago que es tuyo. Se han quedado mi dinero personal, más el dinero que me enviaron.
El de "support" me habló todo el rato con un desprecido, mandadome cosas tipo: You have to do what I tell you to do. En ningún momento sentí que eso fuese un equipo que represente una empresa, mas bien un chalado que intenta sacar dinero.
Me mandaba la dirección de la wallet a la que tenía que enviar todo mi dinero, pero jamás vi mi dinero reflejado en ningún sitio. En fin, una fraude total! Ni se os ocurra abrir una cuent aquí. Además me decía todo el rato, tranquila ya no tendrás que pagar nada más… y pum! Volvía a decirme que tenía que pagar otra vez, luego me decía que no tenía que pagar más y luego OTRA VEZ…y así constantemente!!
Además, me enviaron varios emails con hasta 3 logos diferentes de BitPay… una vergüenza!
Luego, encima tienen como servidores externos donde puedes comprar Bitcoins y demás. Yo usé MoonPay y, por error mio, metí dinero ahí ewn vez de en BitPay y ahora lo quiero recuperar y es imposible. Me dice que tengo que enviar las bitcoins a un wallet que me ha generado el mismo programa y me sale un QR que no se puede ni escanear, no sé si es porque tiene virus o porque es un QR falso. Y encima en ningún sitio he podido encontrar un sitio donde se pueda enviar bitcoins. Sólo se puede comprar, vender o cambiar. Pero enviar, no.
En fin, todo esto se está convirtiendo en un verdadero infierno.
TP
Tea Party M.
Scam
Scam. They'll take your money.
Stay FAR far away.
MI
Michael
Denial-of-service without uploading your driver's license
I wanted to simply buy, say, a prepaid Chevron/Kroger's/Visa card of $500 today from my cryptocurrency. BitPay's website suggests that for transactions under $3,000 in the states you don't have to verify your account. Sadly, this is not the case. Their privacy agreement could easily allow them to sell your data to the government for vague reasons.
Contacting their support they initially didn't read my email, sending in a template response. I replied and stated my concerns. The same agent bluntly said, "Unfortunately, if the system requires you to verify to continue the process, you must do it." I finished the conversation by suggesting that one of their competitors just sold me the gift card without the nonsense.
MA
Matthias
This is scam!!!!
This is scam!!!!
they will take your money and youll receive nothing then an email with a load of bull....!