Dave M.
I send 40$ for adding funds in…
I send 40$ for adding funds in namecheap, They say invoice expired but I paid in first minute, Now namecheap is asking to contact bitpay and bitpay say contact namecheap, My funds lost, Don't try bitpay
Start accepting bitcoin, store and spend bitcoin securely.BitPay is a payment processing service for businesses and individuals who want to accept and send cryptocurrency payments. It is a simple and secure way to process payments in cryptocurrencies.To use BitPay, a business first needs to sign up for a BitPay account. They can then integrate the BitPay payment processing service into their website or application with no-code installations, in addition to accepting in-person payments or email invoicing. When a customer wants to make a payment in cryptocurrency, they can do so by clicking on the BitPay payment button in the merchant's checkout flow. An invoice is generated from which the customer pays with their preferred cryptocurrency and wallet. BitPay supports payments from over 100 of the most popular crypto wallets.Once the payment is made, BitPay will process the transaction and convert the cryptocurrency into the merchant's local currency. The funds will then be deposited directly into the merchant's bank account. BitPay also offers tools for managing and tracking payments, as well as invoicing and billing services.In addition to crypto payment processing for businesses, BitPay offers an array of personal crypto solutions to easily buy, store, swap and spend cryptocurrency.The BitPay Wallet is a self-custody wallet available on mobile and desktop designed for beginners and advanced crypto users alike. Offering industry-leading security, intuitive UI and advanced features, it is the #1 crypto wallet used for payments. Control all of your assets from one app.
BitPay (bitpay.com) has 285 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Banking & Money · Norcross, Georgia
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Showing 255 reviews with 1 star · Clear filters
Dave M.
I send 40$ for adding funds in namecheap, They say invoice expired but I paid in first minute, Now namecheap is asking to contact bitpay and bitpay say contact namecheap, My funds lost, Don't try bitpay
Argonaut
Scam status deserved! It's time those guys got a scam status review from me. After torturing me for some time with a withdrawal to their wallet, they were bold enough to ask me to sign a document with details regarding my personal data, a certain Mike because I was characterised a PEP (politically exposed person!!!!). Had I been that famous?? They are a joke. I deleted them and a scam status is all they deserve.
Rafael F.
I was robbed of 0.01 BCH while trying to pay for a service on Namecheap. The payment was processed through BitPay, which requested my documents. After I submitted them, they were rejected, and BitPay archived the payment order. When I clicked on 'request a refund', the system said the payment order was unavailable. I emailed support, and their response was an illogical lie claiming the refund option had been reinstated — even though the order remained archived until it was eventually deleted, along with my BCH.
sheldon C.
I paid 1271 DOGE for a BitPay invoice that only required 1266 DOGE. I overpaid and sent the funds on time, but their system falsely flagged the invoice as "underpaid." I've provided full blockchain proof, screenshots, and even the exact TXID showing they received and moved the funds. Support keeps replying with canned messages, ignoring my evidence. When I finally proved I owned the email (an Apple alias), they still refused to help. It's been days — no refund, no resolution. This feels like outright theft. BitPay is holding my crypto hostage, and I’m not the only one. Just look at all the other 1-star reviews. If you value your money, avoid BitPay at all costs. TXID: b546f78670925541d912464b4f45bff2687b6db98368b5fe79cbf08c2025b5ba (EDIT HERE: I did eventually get my money back, I escalated through several support and complaint lines, and had to threaten legal action)
Akonte H.
Bitpay will never refund your money if you got situation like underpaid or overpaid invoice when buying domain or hosting service on Namecheap. Their verification is impossible and even when you try to email your documents to them they would still refer you to their impossiple identity verification link that would show verification failed after all your efforts.
nafay A.
Simple Advice Never Use Bitpay on Namecheap, Bitpay is complete Fraud. Bitpay will never refund your money if you got situation like underpaid or overpaid. They take your money and will make excuses wile paying you back. Simple in one line. They will never give your money back so never use this on name cheap Bitpay will receive your money and will never pay you back Amount Received by BitPay: 11.210057 XRP TXID: 2334EF2E78C5083652B3E240CD5CC1D52032C5FC75832870D6ABB13D95241F69
Melvin W.
Ich wurde um 30$ Ethereum abgezogen. Ich wollte im Gaijin Store was kaufen und habe über Bitpay mit Ethereum bezahlt, nach der Zahlung kam von Bitpay die Fehlermeldung invoice abgelaufen und die Zahlung wurde abgebrochen. Nun weigern sie sich mir die 30$ Ethereum zu erstatten. Scammer!!!
VDog
I put in a small amount of money to try the system. Needless to say, 100% of the money was gone and not recoverable. Don't give them any more than you can afford to lose. I should have checked the reviews before I sent them any money. Lesson learned.