Michael
Jacob was prompt
Jacob was prompt, professional and courteous! Much appreciated!
Response from Bitcoin IRAAug 18, 2025
We appreciate you, Michael! Thanks for sharing your feedback on Jacob's service at BitcoinIRA.

Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingInvestments & Wealth · Las Vegas, Nevada
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Showing 403 reviews with 5 stars · Clear filters
Michael
Jacob was prompt, professional and courteous! Much appreciated!
Response from Bitcoin IRAAug 18, 2025
We appreciate you, Michael! Thanks for sharing your feedback on Jacob's service at BitcoinIRA.
MM
I really appreciated Ana's knowledge and how she helped me, with great information that made sense. Thank you Ana!
Response from Bitcoin IRAAug 18, 2025
MM, thank you for sharing your feedback on Ana, we've shared it with the team. Should you need anything, please don't hesitate to reach out!
Vincent B.
Tanya was great, she answered all of my questions, she was friendly, informative and polite
Response from Bitcoin IRAAug 18, 2025
Vincent, thank you for sharing your experience with Tanya! We are so glad to have you as a client at BitcoinIRA.
Linda G.
Aliyah! She was most helpful, very nice, and a model employee!
Response from Bitcoin IRAAug 18, 2025
Linda, thank you for sharing your feedback on Aliyah's service! We're shared it with the team. Should you need anything else, please don't hesitate to reach out.
Ron Z.
John Lutes came up with a great solution to ensure that the request he was making on my behalf to another department within BitcoinIRA and Digital Trust would alleviate my concerns. And then, the solution materialized. I was very satisfied with the service he provided!
Response from Bitcoin IRAAug 11, 2025
Ron, thanks for taking the time to share your service experience with John. We appreciate you! Should you need anything else, we're just a phone call away.
Michael P.
Very thorough, and completed my request immediately.
Response from Bitcoin IRAAug 11, 2025
Michael, thank you for your feedback on your service at BitcoinIRA - we appreciate you!
G M.
I’m pleased to share an update regarding my recent experience with Bitcoin IRA. While the initial stages of my fund transfer request were frustrating—largely due to delays from a third-party disbursement provider—Bitcoin IRA's team remained courteous and professional throughout. Most importantly, they listened to my concerns and worked diligently to resolve the issue. Not only did they take ownership of the situation, but they also reinstated the transaction-related fees and refunded a portion of previously paid fees as a gesture of goodwill. This level of accountability and customer care exceeded my expectations. I truly appreciate the responsiveness and integrity demonstrated by the Bitcoin IRA staff. It’s clear they take client feedback seriously and are dedicated to improving the overall experience!
Response from Bitcoin IRAJul 21, 2025
We are very happy to hear we were able to exceed your expectations and resolve the issue. Once again, thank you for choosing BitcoinIRA and being a valued client. Have a lovely day!
Dean G.
Great customer service
Response from Bitcoin IRAApr 8, 2025
Thanks for being a client, Dean! If you have any questions, please don't hesitate to reach out.