Happy L.
Unethical, untrustworthy
Bitcoin IRA promises to get you set up in your account in 1-3 business days. It is on their website. It has been 14 days and more than 3 business days but they have not put the $3000 I sent to them 14 days ago into my account balance. Also 14 days ago, they promised to refund me $1000 that I had sent to them by mistake back to my bank account. They have not done so. Bitcoin IRA is unethical, untrustworthy and I do not trust them with my money. Once your money is in their hands, you will have a hard time getting it back. They have been ignoring my emails. All I am getting are autoresponses now. So RUN away! I am hoping BBB will intervene for me. I hope I won't have to resort to legal means to get my money back. This has caused so much distress to me. I am trying to cancel my application and get all my money returned to me. If Bitcoin Ira wants to respond.
Response from Bitcoin IRAJan 6, 2025
Hello, we are very sorry to hear that you're experiencing difficulties and take all feedback very seriously. (Updated) We were able to determine who you are and we attempted to reach out to you on Friday via phone and email with no response yet. Your funds are in transit and it looks like you responded by email 1/4. We'd be happy to contact you directly again shortly to walk you through any issues you're experiencing. Alternatively, you can reach out to our dedicated support team at 877-936-7175 if we miss you. Thank you!


