Bison DiscReviews of bisondisc.com

The worst communication of any company I've ever dealt with. . I paid them the full amount in advance . Was told it would be 7 days. It took 2 weeks for delivery and the order was short. They had our art work for 6 days before they let us know it was on the wrong templet (we corrected that over night). Was told by an owner on Thursday the order would ship the following Monday. When I called on Tuesday to check on the status , I was told by the same owner he had never promised me that and blamed the delay on the templet issue. He said he would check with the Production Manager and call me right back. No call back, and did not return any calls all week. We had mailed them a hard copy of our content and received a confirmation email that they had it. The next communication I received was an email on Friday afternoon from the above mentioned owner was that they had lost our CD and wanted me to "upload it to them again". He also stated he would be in the factory all day and email would be the best way to contact him. He had my phone #. They knew we had a release party scheduled for the next Wednesday, were already 5 days late and it was Friday afternoon. I called and got the production manager (also an owner) on the phone. I did not get the impression that the PM knew anything about our order but he assured me if I got him our CD to him by Monday he would overnight the order to me Monday night (second CD overnighted to them cost $24.00.) I asked him to call me Monday to confirm he received it and call when it shipped. He did call Monday AM to say he got the CD but did not call Monday night. I did receive the order the next day. I was shocked that the order was short. After all the issues , I thought they would send a few extra but instead I was shorted. I called and spoke to the PM. He questioned my count. He was very short with me but he agreed to send the CDs we were shorted. After two weeks and no CDs I sent him a scathing email . He replied that he had mailed me the CDs already and was "shocked" at my email. That was 10 days ago. Still no CDs. Sent another email, his reply was to tell me not to ever contact him again after my " profanity laced" email. It's now been over a month. I don't expect to ever get my CDs, but I will tell everybody I can about this horrible company. AVOID DOING BUSINESS WITH THIS COMPANY !

This was my first experience making making a CD and it could not have gone more smoothly. The staff walked me through every step of the process and delivered my order ahead of schedule. Thanks Bison!!

Bison Disc delivered my finished CD's in a timely manner, at a GREAT PRICE. Working with the Sales Team and the Technical/Art Work Team was an enjoyable experience, for someone who had not done this before.

As a first time buyer in an area I knew nothing about, I was a bit fearful as to what I was going to receive in the end for my money. You'll have no fear! The service from start to finish was friendly, cooperative, wonderful and the end product was everything I hoped for and more... top of the line professional and matched anything you'd expect from any major music performer or producer in the country in look, sound, print, packaging, delivery. If anyone does it better, i'd be amazed.

I have used Bison Disc in Winter Park [FL] for two music CD projects and the results have been consistently excellent. Friendly customer service. Fast turn-around. Impressive quality at a reasonable price. I'd highly recommend them.

This is the second time I've used bison.. very happy with my product. Staff is helpful and easy to work with... thank you

I needed to make copies of a film to distribute to a small community, something I had never done before. I wanted the quality of the film to be great while also accompanying the DVD with a beautiful case and design. That is exactly what I got. 100 beautiful DVDs, cases, and artwork, all for less than $2.25 a DVD. Also, it was such a great experience, speaking on the phone and through e-mail with one of the account managers. All in all, I can't wait to create my next film so I can go to Bison Disc to make copies.

Really easy to use from the actual live person (Barret) to the computer interface (approving mock-ups). Final product was extremely professional looking. Delivery timing was exactly the date they said. Highly recommend.