BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

Showing 92 reviews with 1 star · Clear filters

Kevin S.
Oct 16, 2025
I still have not received my shirt …
I still have not received my shirt that says it was confiscated by customs. I reached out and yall said I will receive new tracking info and I still have not. I ordered a Halloween shirt. I want it by Halloween.
Response from BirdieTeeNov 6, 2025
Dear Kevin Steiper, We’re very sorry for the delay and completely understand how frustrating it must have been, especially since you needed the shirt for Halloween. The issue occurred due to unexpected logistics and customs delays beyond our control. Fortunately, we can confirm that your package has since been successfully delivered — just in time for Halloween! We sincerely appreciate your patience and understanding, and if you have any further questions, please feel free to contact us at [email protected]. We truly value your feedback and look forward to providing you with a smoother, more satisfying experience next time. Warm regards, Customer Service Team
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PEGGI M.
Oct 16, 2025
Took almost 3 weeks to receive
Took almost 3 weeks to receive. Shirt fabric was very heavy [hot].
Response from BirdieTeeNov 6, 2025
Dear PEGGI, We’re very sorry to hear that the fabric didn’t meet your preferences, and we truly appreciate you taking the time to share your feedback. After reviewing your order, we can confirm that it was delivered within the expected timeline. All our products are custom-made to order, requiring 3–5 business days for production and 7–12 business days for delivery, depending on location. We understand that fabric feel can vary by personal preference, and we’ll certainly share your comments with our production team. If you need any further assistance, please feel free to contact us at [email protected] — we’ll be happy to help. We truly value your feedback and look forward to providing you with a smoother, more satisfying experience next time. Warm regards, Customer Service Team
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Matt T.
Oct 16, 2025
I still have not received my order
I still have not received my order. It’s been over a month and a half. I was told another replacement was sent, but have not seen that either. I was also told I would be refunded 20% of my purchase and that has not happened. Whether I ever receive my order or refund, I will not do business with your company again. Highly disappointed.
Response from BirdieTeeNov 6, 2025
Dear Matt Turner, We’re very sorry for the delay and completely understand how disappointing this experience has been. The issue occurred due to unexpected logistics delays beyond our control, and we truly regret the inconvenience caused. After reviewing your case, we can confirm that the replacement order has since been successfully delivered. Our support team will also follow up via email to ensure that everything is resolved to your satisfaction, including the refund adjustment mentioned earlier. If you have any further questions, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We’re grateful for your feedback and will continue working hard to provide a smoother, more reliable experience in the future. Warm regards, Customer Service Team
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Cilio H.
Oct 16, 2025
Worst experience ever buying a t shirt…
Worst experience ever buying a t shirt online ..service was garbage and I paid extra for shipping to get it quicker its been a month in a half and I still aint got my shirts over 170 dollars and no refund no extra credit on other shirts no nothing just sorry and thats it
Response from BirdieTeeNov 6, 2025
Dear Cilio Hernandez, We’re truly sorry to hear about your experience and completely understand how frustrating this situation must have been — especially after paying extra for expedited shipping. After reviewing your case, we can confirm that your order has since been successfully delivered. The delay was caused by unexpected customs and logistics issues beyond our control, and we sincerely apologize for the inconvenience caused. We truly appreciate your patience and understanding throughout this process. If you have any further questions or need any assistance, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We truly value your feedback and will continue working hard to provide a smoother, more reliable experience next time. Warm regards, Customer Service Team
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Unhappy
Oct 14, 2025
Never received my item due to…
Never received my item due to fraudulent postage from the company. My item was held by USPS due to this. They never wanted to offer a refund even after a month of not receiving the item. Only offered the refund (after a month and a half of placing the order)once I disputed the charge with the card company and would only give a refund then if I dropped the dispute. DO NOT ORDER FROM THIS COMPANY! I would give 0 stars if it was an option
Response from BirdieTeeNov 7, 2025
Dear Tara Lester, We’re truly sorry to hear about your experience and completely understand how upsetting this must have been. Please rest assured that we would never intend for any situation like this to happen to our customers. The delay and delivery issue were caused by unexpected logistics and carrier complications — a global issue that, unfortunately, affected your order. Our support team has been in contact with you throughout this process to assist and provide updates, and we truly regret that the resolution took longer than expected. We’ve taken your feedback to heart and will use this as a valuable lesson to improve our processes and communication moving forward. If you have any remaining concerns, please feel free to reach out to us at [email protected] — we’ll be happy to assist. We truly value your feedback and hope to have the opportunity to regain your trust with better service in the future. Warm regards, Customer Service Team
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Stefanie H.
Oct 13, 2025
it took FOREVER for this item to…
it took FOREVER for this item to arrive, the tracking showed it bouncing from city to city but never arriving, i had to reach out twice to find out what the problem was and the agent each time said it was a usps issue, but none of my other packages shipped with usps had an issue arriving. I believe if i hadn't contacted them, then the item never would have shown up. It took over a month to arrive
Response from BirdieTeeNov 7, 2025
Dear Stefanie Hays-Lyons, We’re very sorry for the delay and completely understand how frustrating it must have been to wait for your order. After reviewing your case, we can confirm that your package has since been successfully delivered. The delay was caused by unexpected logistics and carrier routing issues beyond our control, which unfortunately affected some shipments during that period. We sincerely apologize for the inconvenience and appreciate your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We truly value your feedback and will continue improving to provide a smoother and more reliable experience in the future. Warm regards, Customer Service Team
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Kiyo M.
Oct 13, 2025
I have YET to receive my order
I have YET to receive my order. It has now been a MONTH, and I wrote a email, asking when my order would come in, and have heard NOTHING from the them. Very disappointed.
Response from BirdieTeeNov 7, 2025
Dear Kiyo Malott, We’re very sorry to hear about your experience and completely understand how disappointing the delay must have been. After reviewing your case, we can confirm that your order has since been successfully delivered. The delay was caused by unexpected logistics issues beyond our control, and we truly regret the inconvenience this caused. Our support team has also been in touch via email to assist and provide updates throughout the process. We sincerely appreciate your patience and understanding. If you have any further questions, please feel free to reach out to us at [email protected] — we’ll be happy to help. We truly value your feedback and will continue improving to provide a smoother, more reliable experience in the future. Warm regards, Customer Service Team
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Lori M.
Oct 13, 2025
Terrible experience
I paid for express shipping (3-5 days). It took 3 1/2 weeks to receive my order. The material is not athletic, very stiff and doesn't stretch. I ordered a size bigger than I normally wear and it was too small. After several emails back and forth they agreed to give me a 30% refund, which i have yet to receive and that was almost 2 weeks ago
Response from BirdieTeeNov 7, 2025
Dear Lori Miller, We’re very sorry to hear about your experience and truly understand how disappointing this must have been. Your refund has already been processed, and we sincerely apologize for any inconvenience caused during the process. We appreciate your feedback and will take it as a valuable reminder to keep improving our service. Thank you again for your patience and understanding. We hope to have the chance to provide you with a better experience in the future. Warm regards, Customer Service Team
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