Kim E.
My order never came
My order never came! Can’t get a response from anyone about it. Filing a credit card claim.
Response from BirdieTeeNov 6, 2025
Dear Kim Evans, We’re very sorry to hear about your experience and completely understand how frustrating it must have felt when your order was delayed. After reviewing your case, we can confirm that your package was successfully delivered. The delay occurred due to unexpected logistics issues, which were unfortunately beyond our control, but we sincerely apologize for the inconvenience caused. Our team will reach out to you via email to confirm the delivery details and ensure everything is resolved to your satisfaction. If you have any questions, please feel free to contact us at [email protected] — we’ll be happy to help. Your feedback means a lot to us, and we hope to earn back your trust with better service in the future. Warm regards, Customer Service Team




