BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

Showing 92 reviews with 1 star · Clear filters

AGUSTIN
Oct 23, 2025
Never received my shirt
Never received my shirt, ridiculous one month and half
Response from BirdieTeeNov 5, 2025
Dear AGUSTIN, We’re very sorry for the delay and completely understand how disappointing it must have been to wait so long for your order. The delay was caused by an unexpected shipping issue that was unfortunately out of our control, but our team arranged a replacement order to ensure you received your shirt, which has now been successfully delivered. We truly appreciate your patience and understanding throughout the process. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with an even smoother experience. Warm regards, Customer Service Team
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BRYAN J.
Oct 23, 2025
Slow shipping/poor quality
Slow shipping, poor quality materials
Response from BirdieTeeNov 5, 2025
Dear Bryan, We’re sorry to hear you were disappointed with your experience and truly appreciate your feedback. Just to clarify, all our products are custom-made to order, and production typically takes 3–5 business days, followed by 7–12 business days for shipping. After checking your order, we can confirm it was delivered within 10 business days, which falls within our standard timeframe. We’re also sorry to hear the quality didn’t meet your expectations. We understand that everyone’s preferences can be different, but we truly value your feedback as it helps us continue to improve. Many customers have shared positive experiences with our products, and we’ll keep working to make sure every order meets the highest standards. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with a better experience. Warm regards, Customer Service Team
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Loretta C S.
Oct 23, 2025
Terrible Customer Service
This company has the worst customer service. There is no phone number to call and have to use an email. I made a mistake on my order and emailed them within ten minutes asking to change my item to a golf polo instead of a tshirt. They processed my order without the change and then would not allow me to return the shirt I did not want for a refund. Not a way to run a business. Will not order from this company again!
Response from BirdieTeeNov 5, 2025
Dear Loretta C Sanchez, We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. Our system begins processing orders shortly after they’re placed, as each item is custom-made to order. Because of this, we’re unable to modify or cancel an order once production has started. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience caused. Our customer service team is available via email to assist with any concerns, and we’re always looking for ways to make our process clearer and easier for our customers. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with a better and smoother experience. Warm regards, Customer Service Team
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Kat V.
Oct 23, 2025
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!! They steal your money!! I ordered shirts in the beginning of October, express shipment and it still is on transit.
Response from BirdieTeeNov 6, 2025
Dear Kat Viray We’re very sorry for the unexpected delay and truly understand how frustrating it must have been to wait for your order. We strive to ensure timely delivery, but occasional delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or carrier processing. After reviewing your case, we can confirm that a replacement order was shipped and successfully delivered on October 20th. Our support team will also reach out to you via email to confirm this and ensure everything is fully resolved to your satisfaction. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. If you ever need any assistance or have questions about future orders, please don’t hesitate to contact us at [email protected] — we’ll be more than happy to help. Warm regards, Customer Service Team
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Michael S.
Oct 22, 2025
Avoid
Sizing is bad. Took 2+ weeks to arrive. Company does not offer refunds for most reasons. Do not buy from this company.
Response from BirdieTeeNov 6, 2025
Dear Michael Sprague, We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. After checking your order, we can confirm that it was delivered within the expected timeline. All our products are custom-made to order, requiring 3–5 business days for production and 7–12 business days for delivery — your order was completed within this timeframe. Our sizing chart is based on standard measurements, but we understand that fit preferences can vary. If you need any sizing assistance or further support, please don’t hesitate to contact us at [email protected], we’ll be happy to help. We truly appreciate your feedback and hope we’ll have the opportunity to serve you again in the future — with an experience that exceeds your expectations. Warm regards, Customer Service Team
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David D.
Oct 21, 2025
Ordered a shirt
Ordered a shirt. Company says it was held up in shipping per quote "USPS is experiencing system-wide disruptions due to the exceptionally high volume of packages, combined with routine maintenance and additional security checks. As part of this, certain parcels have been temporarily held for verification, and unfortunately your shipment is among those affected. This can cause unusual tracking statuses or extended delays." been held for 40 days now. i complained several times. They now said they will ship me aanother one and will send tracking number within 5 days. Well that timeline has passed. I would not recommend buying anything from this company.
Response from BirdieTeeNov 6, 2025
David D, We’re very sorry for the unexpected delay and completely understand how frustrating it must have been to wait for your order. The issue was caused by logistics disruptions at that time — something unfortunately beyond our control. After reviewing your case, we can confirm that your replacement order has since been successfully delivered. We truly apologize for the inconvenience and appreciate your patience and understanding. If you need any further assistance, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We truly appreciate your feedback and hope we’ll have the opportunity to serve you again in the future with a smoother, more satisfying experience. Warm regards, Customer Service Team
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Unhappy
Oct 21, 2025
Shirt fit was bizarre
Shirt fit was bizarre. Sleeves were huge, bottom of shirts were tight. I contacted Customer Support and they offered to replace 1 shirt when I had bought 2 shirts.
Response from BirdieTeeNov 6, 2025
Dear Lynne Edwards, We’re very sorry to hear that the shirt fit didn’t meet your expectations, and we truly appreciate you taking the time to share your feedback. We understand how disappointing it can be when the fit isn’t quite right. Our sizing is based on standard measurements, but we’ll review your comments with our production team to ensure consistency and improve future designs. Our support team will proactively reach out to you via email to clarify the situation and offer the best possible solution for your case. If you have any additional questions or need assistance in the meantime, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We truly appreciate your feedback and hope we’ll have the opportunity to serve you again in the future with an experience that exceeds your expectations. Warm regards, Customer Service Team
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Erica Pearl M.
Oct 19, 2025
Would give 0 stars if I could
Would give 0 stars if I could! T-shirt shipped and not a polo shirt, shipping states 7-10 business days but they state there is a two day order window and then 3~5 day creation time AFTER you place your order. Fabric is thin and poor.
Response from BirdieTeeNov 6, 2025
Dear Erica Molacek, We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. After reviewing your order, we can confirm that the item you selected at checkout was a T-shirt, not a polo shirt. It seems there may have been some confusion, as the product page includes multiple style options. We understand how this mix-up could happen and sincerely apologize for the inconvenience. Please note that your order was fulfilled correctly and delivered within the expected timeline. Our support team will reach out to you shortly to offer a replacement option and a discount for the replacement order as a gesture of goodwill. If you have any questions in the meantime, please feel free to contact us at [email protected] — we’ll be happy to assist. We truly value your feedback and hope to have the chance to provide you with a smoother, more satisfying experience next time. Warm regards, Customer Service Team
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