BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

Showing 92 reviews with 1 star · Clear filters

Justin R.
Oct 9, 2025
Company was a complete scam
Company was a complete scam. I hit my first hole in one this year. Ordered a $70 wall plaque mount for it. And never was delivered. I reached out to the company over 5 times and never responded. Way to ruin a very happy memory for me. DO NOT TRUST THIS SITE!
Response from BirdieTeeNov 7, 2025
Dear Justin Ropos, We’re truly sorry to hear about your experience and completely understand how disappointing this must have been — especially for such a special occasion. We sincerely apologize for the frustration caused and the lack of communication you experienced. Our support team will be reaching out to you directly to clarify the situation and ensure it’s properly resolved. Please rest assured that we take your feedback seriously and will review this case carefully to prevent similar issues in the future. We truly appreciate your patience and hope we can make things right. For any further assistance, please feel free to contact us at [email protected]. Warm regards, Customer Service Team
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Ricky H.
Oct 7, 2025
The product will never get here because…
The product will never get here because of counterfeit postage used
Response from BirdieTeeNov 7, 2025
Dear Ricky Hanson, We’re very sorry for the confusion and completely understand how concerning this situation must have seemed. After reviewing your case, we can confirm that your package has since been successfully delivered. The issue you mentioned was related to a temporary logistics and carrier error — not counterfeit postage — and we sincerely apologize for any misunderstanding or delay this caused. We truly appreciate your patience and understanding. If you need any further assistance, please feel free to contact us at [email protected] — we’ll be happy to help. We value your feedback and will continue improving to provide a smoother, more reliable experience in the future. Warm regards, Customer Service Team
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Donald P.
Oct 6, 2025
Very dissatisfied not receiving two of my orders
Honestly I was very satisfied with my first shirt but then when I ordered 3 more shirts two of them that you sent me had the same name on it but different sizes it was supposed to be two different names you said you would resend another shirt with the right name on it and to this day I still have not received it and the fourth shirt that you sent has not reached my door yet either for some reason that shirt is being held up somewhere I have emailed several messages at this point I would honestly just like my money back for shirts I haven't even gotten our golf tournament was yesterday and only two of us had our shirts that we ordered from you in all honesty I'm extremely disappointed and don't know if I will ever order from you guys again
Response from BirdieTeeNov 7, 2025
Dear Donald Pavlige, We’re very sorry for the inconvenience you experienced with your recent orders and the frustration this caused around your event. After reviewing your case, we can confirm your items have since been delivered. We truly apologize for the earlier mix-ups and delays, and we’ll take this as a lesson to improve our production checks and communication going forward. If there’s anything still not right or you need further assistance, please contact us at [email protected] — we’ll be happy to help. We appreciate your feedback and hope to earn back your trust with a smoother, more reliable experience next time. Warm regards, Customer Service Team
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Milton E.
Oct 4, 2025
One month later and I’m still receiving…
One month later and I’m still receiving delivery notices to the wrong address, even though it was confirmed. If they ever get here I will update review
Response from BirdieTeeNov 7, 2025
Dear Milton Erickson, We’re very sorry for the frustration and confusion this situation caused, and we completely understand how disappointing it must have been to deal with repeated delivery issues. After reviewing your case, we can confirm that your order has since been successfully delivered. The issue you experienced was due to an unexpected logistics error that temporarily caused incorrect routing information — something entirely beyond our control but absolutely not the experience we want for our customers. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding while this was being resolved. Our team has reviewed this case internally to help prevent similar issues in the future. If you have any further questions or concerns, please don’t hesitate to reach out to us at [email protected] — we’ll be happy to assist. We truly appreciate your understanding, and if everything is now in order, we’d be very grateful if you could consider updating your review to reflect your final experience. Your feedback really helps us improve and continue delivering better service. Warm regards, Customer Service Team
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Calvin
Sep 10, 2025
I ordered 3 polos from BirdieTee
I ordered 3 polos from BirdieTee. I never EVER write reviews. However I have not received any order confirmation, any feedback or any tracking information. I have emailed and called there support team 3x via email and phone call. No answer, I received one response that was automated letting me know they would provide feedback. this has now been 5 days with no information. I do not even have an order number.
Response from BirdieTeeNov 7, 2025
Dear Calvin, We’re very sorry to hear about your experience and completely understand how concerning it must have felt not to receive updates on your order. Please note that our system automatically sends order confirmation and tracking emails to all customers once an order is placed and as it moves through production and shipping. It’s possible these messages may have been filtered into a promotions or spam folder. After reviewing your case, we can confirm that your order has since been successfully delivered. We sincerely apologize for any confusion caused and appreciate your patience and understanding. If you have any further questions, please feel free to contact us at [email protected] — we’ll be happy to assist. Warm regards, Customer Service Team
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Bryan
Aug 14, 2025
Sad I was taken bought four polos a…
Sad I was taken bought four polos a month ago still haven’t received them very sad
Response from BirdieTeeSep 28, 2026
Dear Bryan, We sincerely apologize for the long wait and the disappointment this caused. The original shipment for order #BGT7513 encountered an issue while in transit, which unfortunately led to the delay. As soon as we became aware of the problem, our team arranged a replacement shipment. According to the latest tracking update, the replacement package has now been successfully delivered. We hope you have received all four polos safely. If you are still unable to locate the package or need any further assistance, please contact our Customer Support team so we can help right away. Best regards, BirdieTee Support Team
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Kim A.
Aug 6, 2025
Very unhappy
I would love to give a review of the product BUT I have not received it and it was almost been a month. I have read the other reviews and so many people have had the same problems and if the shirt is small I will need my money back due to ordered size bigger. There is no communication and only get emails with tracking numbers that do not work. I ordered from a California store I thought but now unsure.
Response from BirdieTeeSep 28, 2026
Dear Kim, We sincerely apologize for the extended wait and the frustration caused by the limited tracking updates for order #BGT7521. The original shipment encountered an unexpected issue while in transit, which unfortunately delayed the delivery and prevented the tracking information from updating normally. Once the issue was identified, our Customer Support team arranged a replacement shipment. According to the latest tracking information, the replacement package has now been successfully delivered. We hope the shirt arrived safely and fits you well. If you have any concerns regarding the delivery, sizing, or product after receiving it, please contact our Customer Support team so we can review the matter and assist you directly. Best regards, BirdieTee Support Team
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Aron
Jul 25, 2025
Ordered polo
Ordered polo, tracking was with a Chinese carrier from HUIGANWU. Weeks later random package with a sweatshirt 3 sizes larger arrived with no name and coming from a storage unit in California. Finally emailed birdie tee and they responded it arrived referencing a usps tracking. I matched tracking number with a picture I took a while back and random sweatshirt which I tried to usps to return to sender but just a storage place with no identification. Emailed them evidence of their mistake. No reply, no refund, no correct product sent. Ripped off. If you’re going to hustle out of your storage unit or house, at least check your orders, respond to a honest mistake, make it right. Don’t ghost.
Response from BirdieTeeAug 1, 2025
Dear Aron, It sounds like there may have been a mix-up with your order, we're really sorry to hear about your experience. Please reach out to our Customer Support team at [email protected] with your order number and any details you have. We’re more than happy to investigate this and make things right for you. Alternatively, feel free to leave us your contact email here, and we’ll reach out to you directly to resolve the issue. Thank you for your patience, and we hope to hear from you soon! Customer Support Team BirdieTee
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