BirdfyReviews of birdfy.com

Response from BirdfyJan 26, 2026

Hi Dianne. No problem! If you're interested in getting the AI, you can login your account on My.Birdfy.com and go to Birdfy Cloud. From there, you can subscribe to the Bird Recognition plan. You will also have the option to get the lifetime AI with a one-time payment. For any other concerns, please feel free to reach out to our support team. We're always available and happy to help.

Response from BirdfyJan 26, 2026

Hi Mary Lou! Thanks for the great feedback and for trusting Birdfy. We apologize for the charging port issue, but we're pleased we could replace your feeder and get you back to enjoying the birds. If you ever have questions about care, parts, or camera settings, please contact us anytime. Enjoy the views!

Response from BirdfyJan 26, 2026

Thanks so much! So happy your feeder is bringing new visitors. Enjoy the birds!

Response from BirdfyJan 26, 2026

Wonderful to hear the image quality is working well and that you’re adding another camera! In case you encounter any trouble with your current cam, or future cams, we offer live chat, phone support, email support, and guided video walkthroughs to help with installation, app linking, and optimizing camera placement. Just tell us what assistance you’d like and we’ll address it right away.

Response from BirdfyJan 26, 2026

Thank you so much for this lovely review! We’re thrilled your Birdfy feeder has stood up to both scorching summers and frigid winters (and even that terrible hail storm), that’s exactly the reliability we aim for. It’s great to hear it’s still working perfectly after a year and that our website and shipping made ordering simple for you. If the temperature gets any colder, we recommend taking the feeder down for now just to protect the battery. And if you ever need replacement parts, or help with anything else, our support team is always here to help. Happy birding!

Response from BirdfyJan 31, 2026

Hi Lydia! So glad you’re enjoying it! If you ever need help, we’re here via Birdfy Chat, phone, or email support. Happy Bird watching! Best, Mark

Response from BirdfyJan 31, 2026

Hi Curt, Thank you so much for this wonderful review! We’re thrilled Birdfy has been one of your best investments and that you’re enjoying watching your little friends. I’m also glad the replacement part ordering process was easy and convenient. If you ever need any help with your feeder, please reach out via Birdfy Chat, email, or phone. Happy birdwatching! 🐦 Best, Mark

Response from BirdfyJan 31, 2026

Hi Bill, Thank you so much for this wonderful review! We’re thrilled to hear the feeder arrived ready to go and that you were enjoying the birds within minutes. It means a lot that you found the product high quality and easy to set up. If you encounter any issues with the camera, please reach out. We’re always happy to help. Have a great day! Best, Mark