BirdfyReviews of birdfy.com

Response from BirdfyJan 31, 2026

Hi Sue! Thank you so much for taking the time to share your experience. We’re happy to hear your Birdfy feeder has been reliable and fun for the last two years! It means a lot that our customer service stood out for you, and we really appreciate you trusting us enough to order the Birdfy birdhouse with camera. Great tip about the Amazon shipping and the clear instructions — and yes, our YouTube setup videos are there whenever you need a quick walkthrough. We can’t wait to see what guests move in this spring. Please share any photos or videos you capture as we love seeing them! If you need any help when you set up the birdhouse, or want setup tips to encourage nesting, reach out anytime through Birdfy Chat or email. Happy birdwatching! Warmly, Mark

Response from BirdfyJan 31, 2026

Hi Ronald, thank you for the thoughtful review and for choosing Birdfy! We’re glad the birdhouse quality is standing out compared with others you’ve tried, and appreciate the heads-up about the pole mounting clamps. Good feedback like that helps us refine our accessories — we’ll pass your note to the product team. If you’d like, we can also recommend a simple, secure bracket modification that customers have used to better lock the box to a pole for high‑wind locations. Happy to hear the camera setup was easy and the Wi‑Fi and image quality are performing well. If you need any help with mounting, parts, or tips for encouraging nesting when the season starts, please reach out anytime. We’re here to help. Thanks again for sharing your experience and for being part of the Birdfy community! Best, Mark

Response from BirdfyJan 31, 2026

Hi Donna, thank you so much for sharing this! We're thrilled the cage has made such a difference. It's great to hear the finches can feed freely now while the doves still get a bit of seed. that balance is exactly what we hoped it would provide. If you have any photos of your setup or tips that helped when installing the cage, we'd love for you to share them with the community. Happy birdwatching and have a great day! 🐦 Best, Mark

Response from BirdfyJan 31, 2026

Hi Maria, Thanks so much for your wonderful review! We're delighted you decided to join the Birdfy family after seeing a friend’s setup, and that the kit and camera hooked up to your Wi‑Fi and phone so smoothly. It’s great to hear you’re enjoying the footage and alerts. I’m sorry you had that bump with AI recognition, but I’m glad our support team could help quickly and get everything resolved, even though it turned out not to be a hardware or software fault on our end. Your recommendation means a lot to us, and we’re thrilled Birdfy is bringing more birds into your garden. If you ever need help with the camera, please reach out. We’re always happy to help. Have a great day and enjoy bird watching! Best, Mark

Response from BirdfyJan 26, 2026

Hey Tana. Thank you so much for this wonderful review. We’re overjoyed that Birdfy helped bring your family closer and gave your mom (and you!) a front-row seat to all those beautiful backyard visitors. It’s awesome to hear you’ve added multiple feeders and cameras and that our app made it easy for your whole family to join in. We’re sorry you ran into technical issues, but glad our team could resolve them quickly. If you ever need help with anything, please reach out. We'll make sure to address that issue! Thanks for recommending Birdfy so enthusiastically. we’re proud to have you as part of our community.

Response from BirdfyJan 26, 2026

Thank you, Nina! That made our day. We’re so glad you had a great experience. Your recommendation means a lot, and we’ll keep doing our best to deliver excellent service. I'll let the team know. Happy birding!

Response from BirdfyJan 26, 2026

Hi Danielle. thanks for sharing! So glad your dad loves his feeder. We hope he enjoys the new Hum feeder once the weather warms. If you need setup help, our support team are always available. :D

Response from BirdfyJan 26, 2026

Hi Maria! We appreciate that! We’re glad the part was easy to find and arrived quickly. If you ever need anything else, just let us know. Happy birdwatching!