BirdfyReviews of birdfy.com

Response from BirdfyFeb 3, 2026

Hi Marsha, thank you for sharing your wonderful experience with the Pro Perch and Birdfy feeder. We are so happy to hear the perch and camera have brought more birds and joy to your yard and that the product is helping you identify your visitors. Thank you for letting us know the suet ball holder and product descriptions could be clearer on the website, we will pass this to our team to improve. If you ever need anything our Birdfy Chat, email, and phone support are here to help and phone support is available for US customers.

Response from BirdfyJan 31, 2026

Hi Rory! Thank you so much for sharing your feedback, Rory! We're thrilled to hear that we could resolve the points issue for you quickly. Your satisfaction means the world to us, and we're always here to make things right. If you need any further assistance with credits or have any other questions, please reach out to our support team through Birdfy Chat, email us, or give us a call (phone support is available for US customers). We're here to help! Happy birdwatching! 🐦 Best, Mark

Response from BirdfyJan 31, 2026

Hi Mark! Thank you so much for this wonderful and detailed review! We're thrilled to hear that this is your second Birdfy feeder and that we could quickly resolve the perch issue on your first one. Your loyalty means the world to us! It's fantastic to know that the Birdfy2 exceeded your expectation. From the packaging and mounting options to the crystal-clear night vision and solar charging capabilities. We're especially happy the AI identification is working so well for you at 98%! And don't worry about that sparrow/goldfinch mix-up. You're absolutely right that lighting can sometimes trick even the smartest AI. 😊 We love hearing that your grandkids are enjoying the bird watching experience too! There's something magical about connecting multiple generations through nature. We can't wait for you to see all the wonderful visitors that will come this spring! If you ever need anything or have questions about your feeders, please don't hesitate to reach out through Birdfy Chat, email, or give us a call. We're always here to help! Happy birdwatching! 🐦 Best, Mark

Response from BirdfyJan 31, 2026

Hi Michele! Thank you so much for your wonderful review! We're thrilled to hear that your Birdfy feeder has become one of your best gifts ever! That truly means the world to us. If you ever need anything, please don't hesitate to reach out through Birdfy Chat, email, or give us a call. We're always here to help! Happy birdwatching! Best, Mark

Response from BirdfyJan 31, 2026

Hi John!! Thank you so much for your wonderful review! We're thrilled to hear you're enjoying your Birdfy feeder and capturing those beautiful bird photos! Your feedback about the feeder being a bit tricky to fill and your thoughts on the solar panel are really valuable to us. We're so glad you find it an outstanding product overall! Those stunning bird pictures make it all worthwhile, don't they? If you ever need any tips on filling your feeder more easily or have any questions about optimizing your solar panel performance, please don't hesitate to reach out through Birdfy Chat, email us, or give us a call (phone support is available for US customers). We're always here to help! Happy birdwatching! 🐦 Best, Mark

Response from BirdfyJan 31, 2026

Hi Christopher! Thank you so much for your review! We're so glad the replacement part was fast and easy for you to get. Oh no, a deer visitor! At least you got some great images from the encounter! We're thrilled to hear you're still enjoying your Birdfy feeder despite the unexpected wildlife interaction. Your feeder is built tough to handle all kinds of adventures! If you ever need anything else or have questions, please don't hesitate to reach out through Birdfy Chat, email us, or give us a call (phone support is available for US customers). We're always here to help! Happy birdwatching! Best, Mark

Response from BirdfyJan 31, 2026

Hi Dakota! Thank you so much for this amazing review and for being such a loyal Birdfy customer! We're absolutely thrilled to hear you've been loving both your original feeder and the Birdfy Pro 2! It's fantastic to know that your solar panel has been running flawlessly for over 2 years . That's exactly the kind of reliability we strive for! And thank you for sharing that helpful tip about facing the panel towards the evening sun. That's great advice for other bird lovers in our community! We're so glad the setup process was easy for you and that you're enjoying those bird notifications. There's nothing quite like that excitement when a new feathered friend visits! Your kind words about our shipping and customer service truly mean the world to our team. We're always here if you need anything, though we hope your feeders continue running perfectly! If you ever need assistance or have questions about your feeders, please don't hesitate to reach out through Birdfy Chat, email us, or give us a call. We're always here to help! Have a great day ahead! Best, Mark

Response from BirdfyJan 31, 2026

Hi Peter! Thanks so much for the kind words! We’re thrilled to hear the camera is working great for you. If you ever need help with the camera, please feel free to reach out to our support team. Happy birdwatching! Best, Mark