BirdfyIn 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,044 reviews with 5 stars · Clear filters
Denice S.
Easy ordering
Response from BirdfyFeb 9, 2026
Hi Denice, Thanks so much for taking the time to leave feedback! We’re glad to hear the ordering process was easy for you! We ensure every order is handled promptly and accurately. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦
Lisa R.
We love seeing all the birds we never knew we had!
Response from BirdfyFeb 9, 2026
Hi Lisa, Thank you for sharing your experience! We’re thrilled you’re discovering new birds. Nothing beats the surprise of discovering new backyard visitors. Thank you for being part of the Birdfy community! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦
Hilda S.
We had an issue with a bird camera we order for Christmas as a present for my in-laws. After they received an empty USPS package, I contacted Birdfy and I could not be more impressed with the service I received. They took down some information and promptly sent a replacement. The camera is unbelievable, they keep sending us pictures of all their visitors. So much, that we decided to order our own, we just need to wait for the snow to melt so that we can get it set up.
Response from BirdfyFeb 9, 2026
Hi Hilda, Thank you so much for sharing your experience and for your patience while we sorted the missing package. I’m glad our team could get a replacement out quickly and that the camera is delivering so many great moments for your in-laws. It’s wonderful to hear you enjoyed the photos enough to get one for yourselves. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦
Michaun
Birdfy products are great! The customer service is A1. I've always gotten issues resolved.
Response from BirdfyFeb 9, 2026
Hi Michaun! Thank you for your feedback! We really appreciate you sharing this. Hearing that our products and customer service have been A1 makes our day. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦
Laura S.
This is an update to my review from yesterday. I originally gave the ordering process for an accessory 3 stars because it was difficult to find the item and on the checkout page I couldn’t find the spot to apply discount code. Birdfy reached out to me promptly to adjust my expenditure. I have two Birdfy feeders and several accessories. They work brilliantly and when I did have one problem previously, customer service was very helpful in promptly rectifying the problem to my full satisfaction. You get live people quickly who are knowledgeable rather than jumping through hoops trying to get live people. I am very pleased with the products and customer service. A friend has another brand which stopped functioning within a month of purchasing.
Response from BirdfyFeb 9, 2026
Hi Laura, Thank you for the thoughtful update and for giving us another chance. We’re glad our team was able to quickly sort out the issue and that your recent experience left you satisfied. It means a lot to hear your feeders and accessories are working brilliantly and that our support has consistently been helpful and responsive. We pride ourselves on having real people ready to help so hearing this from a long-term customer is especially appreciated. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦
Kathleen L.
Product is awesome. Crystal clear pictures. Also, the support is great. They are there to answer any questions and or replacements needed. The customer support is top notch
Response from BirdfyFeb 3, 2026
Thank you so much for sharing your wonderful experience, Kathleen! We're absolutely delighted to hear that you love the crystal clear picture quality and that our support team has been there for you every step of the way. Your kind words about our customer service truly mean the world to us! We're committed to making sure you have the best experience possible with your Birdfy feeder. If you ever need anything or have questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy birdwatching! 🐦
John
Great fun. Quality product. If you are overrun with squirrels like I am buy the metal guard.
Response from BirdfyFeb 3, 2026
Thank you so much for sharing your experience, John! We're thrilled to hear you're enjoying your Birdfy feeder and that the quality has met your expectations. Your tip about the metal guard for squirrel protection is incredibly helpful for other bird lovers in the community! We truly appreciate you taking the time to leave this wonderful review. If you ever need assistance or have questions about your feeder, our team is here to help through Birdfy Chat, email, or phone support (available for US customers). Happy birdwatching! 🐦
Sylvia R.
I love my Birdfy camera, with solar panel. I've had it for more than a year, and it continues to work flawlessly. The birds don't mind being on camera!
Response from BirdfyFeb 3, 2026
Thank you so much for sharing your wonderful experience, Sylvia! We're absolutely thrilled to hear that your Birdfy camera with solar panel has been working flawlessly for over a year. It's wonderful to know the birds are comfortable being on camera too! Your satisfaction means the world to us, and we're so grateful for your continued trust in our products. If you ever need anything or have questions about your feeder, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy birdwatching! 🐦