BirdfyReviews of birdfy.com

Response from BirdfyApr 25, 2026

Hi Doc, Thank you for sharing your experience! We’re really happy to hear that you’re enjoying the camera and solar charger—it’s great to know the setup is working smoothly and staying powered as expected. That’s exactly what we aim for. We also truly appreciate your honest thoughts about the bird ID feature. We understand how important accurate identification is, and your feedback helps us continue improving the experience. Our team is actively working on enhancing this feature so it becomes more reliable across a wider range of species. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Linda, Thank you so much for your feedback! We're glad to hear that you had a good experience with your metal feed guard order. We always strive to provide prompt and helpful service to our customers. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Norm, Thank you so much for sharing your detailed experience—we really appreciate it! We’re glad to hear you’re enjoying the image quality and that the AI bird identification on the Hummingbird Duo has been working well for you. It’s always exciting to see it accurately recognize your visitors. We also appreciate your honest insights regarding the Wi-Fi requirements and motion alerts. Your feedback about the sensitivity and the extra effort with recordings is very helpful, and we’ll be sure to share this with our team for continued improvements. Regarding the mounting screws, thank you for sharing what worked for you—that’s incredibly helpful and may benefit others in a similar situation. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Robert, Thank you for sharing your feedback! We’re glad to hear that overall you’re happy with your experience. We also appreciate your note about the setup—feedback like this helps us understand where we can improve the onboarding process. If you ever need any guidance or tips in the future, we’re always here to help. Enjoy your birdwatching! 🐦✨ If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Therese, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the picture quality. We also appreciate your note about the information being harder to find. Feedback like this is very helpful, and we’re always working on improving clarity and making everything easier to access and navigate. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 18, 2026

Hi Ron, I hope this message finds you well. Thank you for your kind feedback and for sharing your experience with us. We’re glad to hear that your transaction went smoothly. We also understand how timing with promotional codes can be a bit frustrating, and we truly appreciate you bringing this to our attention. Your feedback helps us improve the overall experience for our customers. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team.

Response from BirdfyApr 14, 2026

Hi Jim, Thank you so much for taking the time to share your experience. We're glad to hear that our service was quick, easy, and on time — that's exactly what we strive for! We appreciate your feedback regarding the cost. We're always working to provide the best value possible, and your input helps us improve. If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyApr 7, 2026

Hi Robert, Thank you so much for sharing your experience. We’re really glad to hear the camera and feeder have been both fun and educational for you! We also appreciate your honest feedback about the hopper cleaning and the AI recognition. Your points about species accuracy, gender distinction, and location awareness are very helpful, and we understand how these features could make the experience even better. We’ll make sure to pass your comments along to our product team for future improvements. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Kind regards, Birdfy Team 🐦