BirdfyReviews of birdfy.com

Response from BirdfyJun 24, 2026

Hi Rich, Thank you for your feedback, and we’re very sorry for the inconvenience this has caused. We are currently experiencing disruptions to partial cloud services due to an issue with our domain service provider, which is affecting app login and operations. Our technical team is working around the clock to resolve this, and services are expected to be fully restored within 24 hours. Your data remains safe and secure. If you still face any issues once the situation is fully resolved, don't hesitate to reach out to our Support Team and we will be more than happy to assist you. We sincerely apologize for the disruption and appreciate your patience and understanding. Regards, Birdfy Team

Response from BirdfyJun 25, 2026

Hi James, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJun 24, 2026

Hi Ed, Thank you for your feedback, and we’re very sorry for the inconvenience this has caused. We are currently experiencing disruptions to partial cloud services due to an issue with our domain service provider, which is affecting app login and operations. Our technical team is working around the clock to resolve this, and services are expected to be fully restored within 24 hours. Your data remains safe and secure. If you still face any issues once the situation is fully resolved, don't hesitate to reach out to our Support Team and we will be more than happy to assist you. We sincerely apologize for the disruption and appreciate your patience and understanding. Regards, Birdfy Team

Response from BirdfyJun 25, 2026

Hi, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJun 22, 2026

Hi Dancer, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJun 22, 2026

Hi Cj, Thank you for sharing your experience. We’re very sorry for the inconvenience this has caused. This is not the experience we want for you. We truly want to make things right. A follow-up email will be sent to you shortly so we can provide a proper resolution and ensure everything is fully taken care of. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any immediate support, please don’t hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help. Warm regards, Birdfy Team

Response from BirdfyJun 21, 2026

Hi Sue, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. We hope to help you enjoy your Birdfy product without further interruptions. Kind regards, Birdfy Team

Response from BirdfyJun 20, 2026

Hi Matthew, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team