Christine
Wonderful Experience!
I have a Birdfy birdhouse and feeder and I love them! I've bought them as gifts for others because they are so much fun. I had a wonderful experience with their service team recently. The piece that holds the camera on my feeder broke as I was trying to reset the camera. I asked birdie if I could purchase a replacement part, they responded immediately and started the review process. Within a day they got back to me to let me know they were sending me a new feeder! This was so unexpected! They truly stand behind their products! I highly recommend their products!
Response from BirdfyApr 1, 2026
Hi Cristine, Thank you so much for your kind words. We're thrilled to hear that you're enjoying your Birdfy birdhouse and feeder, and how thoughtful of you to share them as gifts! We always strive to stand behind our products and ensure our customers have the best experience possible, so it truly warms our hearts to know our service team could resolve your issue so quickly. Your recommendation means the world to us! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy



