BirdfyReviews of birdfy.com

Response from BirdfyApr 13, 2026

Hi Nancy, Thank you for sharing your experience. We sincerely apologize for the inconvenience and the delay. This is not the experience we want for you. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy

Response from BirdfyMar 21, 2026

Hi RB, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is certainly not the experience we want for you. We genuinely want to make this right. We will be sending you a follow-up email shortly so we can work together to provide a resolution. Thank you for your patience and for giving us the opportunity to assist you. Warm regards, Birdfy

Response from BirdfyMar 21, 2026

Hi Deana, Thank you for sharing this with us, and we’re truly sorry for the inconvenience and disappointment this has caused. We can understand how heartbreaking this must feel, especially with a bluebird already building a nest and you being so eager to enjoy those special moments. This is not the experience we want for you, and we genuinely want to make this right. Please reach out to us through Birdfy Chat, email, or phone support (available for US customers) so our team can work closely with you and provide a resolution. We truly appreciate your patience and the chance to help. Warm regards, Birdfy

Response from BirdfyMar 9, 2026

Hi Randel, Thank you for sharing your experience. We’re sorry to hear that you’ve been needing to recharge the batteries every week. This is not the experience we want for you. We truly want to make this right. I will be sending you a follow-up email shortly so we can provide a resolution and ensure everything is sorted out for you. Thank you for your patience and for giving us the opportunity to assist. Warm regards, Birdfy

Response from BirdfyMar 4, 2026

Hi Kenneth We apologize for the frustration this situation has caused. That’s certainly not the experience we want anyone to have. We truly want to make this right for you. I’ll be sending you a follow-up email shortly so we can look into the details together and work toward resolving this as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right. If you want real time assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Regards, Birdfy

Response from BirdfyFeb 28, 2026

Hi Beth, We are truly sorry for the trouble you’ve experienced. This isn’t the kind of experience we want you to have, and I completely understand how frustrating it can feel. We will be sending you a follow-up email shortly with a clear, step-by-step guide to help you set up the camera. We’ll do everything we can to make the process simple so you can start enjoying your camera as soon as possible. If you’d prefer real-time assistance, please feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). Our team will gladly walk you through it at a pace that’s comfortable for you. We’re right here with you every step of the way.

Response from BirdfyFeb 23, 2026

Dear Customer, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the charging concerns you’ve encountered. This is not the experience we want for you. We’d really appreciate the opportunity to look into this further and help get things working properly for you. Please please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Thank you again for bringing this to our attention. We’re here to help and hope to turn this experience around for you. Regards, Birdfy

Response from BirdfyFeb 16, 2026

Hi Gary, Thank you for reaching out and sharing your experience. I’m truly sorry for the inconvenience this has caused — that’s certainly not the experience we want for you. We genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat, email, or phone (available for US customers), and we’ll work with you directly to address these issues. Our team will be happy to guide you through any steps needed to ensure your device works smoothly. We truly appreciate your patience and understanding, and we look forward to assisting you.