BirdfyIn 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,044 reviews with 5 stars · Clear filters
Michael B.
Quick and on time. Thanks so much
Response from BirdfyApr 30, 2026
Hi Michael, Thank you so much for your kind words! We're delighted to hear that everything went smoothly and on time for you. Your satisfaction means the world to us! 😊 If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team
Ken
Great and quick service to replace our dead bird box camera! Thank you!
Response from BirdfyApr 30, 2026
Hi Ken, Thank you so much for your kind words! We're thrilled to hear that our replacement process was quick and hassle-free for you. We know how much your bird box camera means to you, and we're glad we could get you back up and running smoothly. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team
Walter K.
I have several Birdfy products that bring the joy of birdwatching into my life! Birdfy customer service is top notch if you need help with anything! The Birdfy community on Facebook is awesome to see the wildlife that people capture with their Birdfy products from around the world, it's also a great place to get helpful tips or information from others that may have experienced what you're experiencing!
Response from BirdfyApr 30, 2026
Hi Walter, Thank you so much for your wonderful feedback! We're thrilled to hear that your Birdfy products are bringing the joy of birdwatching into your life — that's exactly what we strive for! 🐦 We're also so glad you're part of our amazing Facebook community! It truly is a special place where birdwatching enthusiasts from around the world come together to share incredible wildlife moments and support one another. If you ever need anything, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy Team
FRANCES
We love our new feeder. Not only can we see the birds up close, but we can also hear their song.
Response from BirdfyApr 30, 2026
Hi Frances, Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your new feeder! Being able to see the birds up close AND hear their beautiful songs is truly one of those special little joys that makes birdwatching so magical — we're so glad our feeder is bringing that experience to you! If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy Team
Okie
I love my Duo Hummingbird Feeder. So neat to watch them eating at the feeder. I have several different Birdfy products and love them all. Birdfy also has the best customer service I’ver ever seen in a company. If I have a question or need help resolving an issue, they’re quick to respond and offer solutions.
Response from BirdfyApr 30, 2026
Hi Okie, Thank you so much for your wonderful feedback! We're absolutely delighted to hear how much you're enjoying your Duo Hummingbird Feeder — watching hummingbirds up close is truly a magical experience! It also means the world to us that you love your other Birdfy products and that our customer service has made such a positive impression on you. Being there for our customers quickly and effectively is something we genuinely care about, so your kind words truly mean a lot to the whole team! If you ever need anything at all, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy Team
Marie
Birdfy always responds quickly with great customer service! I have 14 of their products and enjoy each of them. When a product has an issue, they fix it or replace the product! What more could you ask for. Birdfy makes watching birds up close so fun!
Response from BirdfyApr 30, 2026
Hi Marie, Thank you so much for your wonderful feedback and for being such a loyal Birdfy fan! 🐦 Having 14 of our products is amazing — you truly are part of the Birdfy family! We're so glad to hear that our customer service has been there for you when you needed it. Making sure every experience is a great one is something we take great pride in. We hope you continue to enjoy many more beautiful bird-watching moments! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy Team
Harold M.
Everything was so easy to do with the set up.Your directions was great to follow
Response from BirdfyApr 30, 2026
Hi Harold, Thank you so much for your feedback! We're thrilled to hear that the setup process was smooth and that our directions were easy to follow. We put a lot of effort into making the experience as simple as possible, so your feedback truly means a lot to us. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team
Meg
I have several Birdfy products and I’ve given several as gifts. Everyone loves them! Great product. Great customer service.
Response from BirdfyApr 29, 2026
Hi Meg, Thank you so much for your kind words and continued support! We're absolutely thrilled to hear that you love your Birdfy products, and it warms our hearts to know that your gift recipients are enjoying them too! Spreading the joy of bird watching is what we're all about. Your feedback about our customer service truly means the world to us. We'll be sure to pass along your kind words to our team! If you or any of your friends ever need assistance, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We're always happy to help. Happy bird watching! 🌿 Warm regards, Birdfy Team