BirdfyReviews of birdfy.com

Response from BirdfyJun 19, 2026

Hi Deborah, Thank you so much for sharing your experience! We're sorry to hear a sneaky squirrel got the better of your Birdfy's perch — they can certainly be persistent! We're really glad to hear that the replacement process was quick and easy for you, and that your birds are back to perching comfortably. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Chester, Thank you so much for your wonderful feedback! We're thrilled to hear that you and your family love your Birdfy feeder! We understand that setup can sometimes take a little extra time, but we're so glad you persevered — watching the birds in your garden is absolutely worth it! If you ever need any assistance or have any questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Thomas, Thank you so much for your feedback! We're glad our team was able to quickly help you identify the right solar panel for your Birdfy unit. We strive to make the process as smooth as possible, from getting the information you need to completing your order online. We hope your new solar panel works perfectly for you! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Tammy, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJun 18, 2026

Hi Tracy, Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that the perch was easy to assemble. We always strive to make the experience as smooth as possible from delivery to setup. We hope you and your feathered friends are enjoying it! If you ever need any assistance, feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help!🐦 Regards, Birdfy Team

Response from BirdfyJun 18, 2026

Hi Shari, Thank you so much for your kind words! We're thrilled to hear that the Birdfy Cam with the bendable mount has been such a great addition to your setup! It's wonderful to know that a loyal Birdfy feeder fan like yourself loves the camera too. We designed the bendable mount with versatility in mind, so it's great to hear it's working perfectly for you. And we totally agree—no one wants to worry about battery life! We'll pass along your kind words to our customer service team. Happy bird watching, and thank you for recommending us! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Regards, Birdfy Team

Response from BirdfyJun 17, 2026

Hi Ta, Thank you so much for your wonderful feedback! We're so happy to hear everything was easy, and we hope your dad absolutely loves his Birdfy gift! There's nothing better than sharing the joy of bird watching with family. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 17, 2026

Hi Nicholas, Thank you so much for the wonderful review! We're thrilled to hear that your experience was quick and easy — that's exactly what we strive for! If you ever need anything, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Warm regards, Birdfy Team