BirdfyReviews of birdfy.com

Response from BirdfyJun 27, 2026

Hi Eileen, Thank you so much for your kind words and loyal support over the years! 🎉 It truly means the world to us to hear that the Birdfy 1 has continued to bring you joy — that's exactly what we strive for! We're also thrilled that our customer service has been a positive part of your experience. Reviews like yours inspire us to keep raising the bar. If you ever need anything, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Lisa, Thank you so much for taking the time to share your experience! We're really glad our customer service team was able to keep you informed throughout the process — that's always our goal! 😊 It's wonderful to hear that the compensation gifts were a nice touch. We truly appreciate your patience and understanding. If you ever need anything in the future, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Robert, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the easy setup and that the solar panels are keeping everything running smoothly without any hassle. It warms our hearts to know the birds are loving the feeder too! That's exactly the experience we aim to provide — effortless for the homeowner, delightful for the birds! If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi LMN, Thank you so much for your amazing feedback! We’re truly happy to hear that you had a great experience with our customer service. Your kind words mean a lot to the whole team and really encourage us to keep doing our best. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 26, 2026

Hi Rick, Thank you so much for your feedback! We're glad to hear the replacement perch was easy to install and that your feeder is back up and running after the branch incident. We design our parts to be user-friendly, so it's wonderful to know that came through for you! If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyJun 26, 2026

Hi Jacqueline, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you and your family are enjoying watching the birds visit your Birdfy bamboo feeder — that's exactly the kind of joy we love to bring! We're also thrilled that our team was able to quickly resolve your issue. Your satisfaction is always our top priority! How exciting that you've ordered the hummingbird feeder. We just know you're going to love it! If you need any help setting it up or have any questions along the way, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfyJun 26, 2026

Hi Janice, Thank you so much for your feedback! We're thrilled to hear you love your Birdfy product! It means the world to us. We hope it brings you many wonderful bird-watching moments. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 25, 2026

Hi Simon, Apologies for the inconvenience this has caused. Our cloud server suffered an unexpected outage. We’ve released a new application version to fix login, community access and other in-app feature issues. However, Live Feed and Moments functions are still unavailable on most devices, and our technical team is working hard to restore them. We will notify you immediately once these features are back to normal. Thank you for your patience and understanding as we try to resolve the issue. Regards, Birdfy Team