BirdfyReviews of birdfy.com

Ordered on December 4th still have not received the product - contacted them and was told it would arrive by December 26th - still nothing - would not advise ordering from this company

Ordered on November 29, been getting the runaround ever since. Tracking number that I was given, does not work in any system. Email them three times, only returned one of my emails.They were able to tell me where it was. But yet no one else can see this information with this tracking number. I ask for the tracking number they used, no responses. Never made it for Christmas, and still don’t even no where it is. I couldn’t get another one in time, even on Amazon. Thought I was doing the right thing order it direct, said in email 10 business days to deliver. Customer service hasn’t returned my email in 10 days. Going to file a claim with PayPal hoping to get a refund. It’s too bad because I think it’s a great concept.

Ordered in NOVEMBER, for Christmas delivery(just stopped advertising that a week ago) as stated on the site. 2 bad tracking numbers were given, and then radio silence to emails to both birdfy and netvue, and messages until I posted on social media. And even now just generic info. Awful company to work with, won’t answer unless you draw public attention. It’s now December 23, no gift, they have my money along with a lot of others. Buyer beware….. Oh and they offered a $20 store credit for the inconvenience… like I would ever order from them again. This was $300!!

Goods come from China which is not made clear at check out. Expect late delivery and to pay 20% VAT for shipping to the UK. This will also make it difficult to initiate any returns for change of mind or for faults. For better protection order from Amazon instead and don't buy directly.

Don’t buy this!!! Ripoff! Difficult to setup, directions suck, must pay monthly subscription to realize value. Just an expensive plastic birdfeeder with a useless camera. Got as gift. Won’t re- gift because I don’t want to stress another person with this useless gimmick ttrash.

DO NOT BUY Ordered based on guaranteed by Xmas delivery. Been told today (18th) that it’s not yet been shipped and will take 10 biz days. Asked for refund and thinking that won’t happen

Avoid this company. I placed my order 10 days ago and I have heard absolutely nothing from them. A very expensive item over £160 and I am very concerned about my money. Emails to customer support and Facebook are ignored. The website states item in stock so probably a scam. AVOID.

When I ordered, it said ‘delivery in 3-5 days’ (this was in early November). After 14 days the delivery tracking still showed no update. The support was absolutely unhelpful and didn't understand what I wanted at all. It took me another 14 days to cancel the order and get my money back.