BirdfyReviews of birdfy.com

Response from BirdfyJul 2, 2026

Hi Allison, Thank you so much for your wonderful feedback! We're thrilled to hear that you've absolutely loved your Birdfy camera and app — that truly means the world to us! We're also glad our customer service team was able to go above and beyond during the outage. We always strive to make things right for our customers, and your kind words let us know we're on the right track. If you ever need anything in the future, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Joanne, Thank you for your kind words! We're so glad to hear that our team was able to respond quickly and resolve your issue. Providing fast and effective support is something we always strive for, and your feedback means a lot to us. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Terri, Thank you so much for your thoughtful feedback and for sticking with us throughout your Birdfy journey! We're thrilled to hear you're enjoying your bird feeders and nest, and we're especially grateful that you've even ordered another feeder. We're sorry to hear that your cameras are going offline and needing to be reset so frequently. That definitely isn't the experience we want you to have, and we'd love the opportunity to help get everything working as it should. Please don't hesitate to reach out to our support team through Birdfy Chat, email, or phone support (available for US customers). Our team will be happy to troubleshoot the issue with you and help find the best solution. Thank you again for your patience, support, and for being part of the Birdfy family. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Stephanie, Thank you so much for your wonderful feedback. We're delighted to hear that your Birdfy Bird Feeder has become a lovely addition to your backyard. It's great to know you're enjoying the camera's clear image quality, wide viewing range, and the fun guest alerts—they're one of our favorite features too! Your kind words truly mean a lot to our team and motivate us to continue providing the best experience possible. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 30, 2026

Hi Joe, Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the product and loving the AI bird identification feature — it's one of our favorites too! We're also so glad our customer service team was able to help you get your Birdfy unit connected to the internet smoothly. We'll be sure to pass along your kind words to the team — they'll be delighted to hear it! If you ever need any further assistance, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyJun 30, 2026

Hi Dan and Sandi, Thank you so much for your wonderful feedback. We're truly grateful for your kind words and are delighted to hear that you had a great experience with our support team. It means a lot to us to know that we were able to answer your questions promptly, provide personalized assistance, and even help you save money! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 29, 2026

Hi Gregory, Thank you so much for taking the time to leave us a review! We're thrilled to hear you had a great experience with Birdfy. Your satisfaction means the world to us, and we look forward to continuing to bring you joy through birdwatching. If you ever need any assistance, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 29, 2026

Hi Ken, Thank you so much for sharing your feedback! We're delighted to hear that you were able to get your Birdfy Hum Duo Feeder connected and that everything is working perfectly now. Thank you as well for sharing what solved the issue—your tip about centering the QR code may be helpful for other Birdfy users too! It means a lot to us to know that you're loving both your Birdfy feeders and your Birdfy Bird Bath. We hope they continue bringing you many memorable birdwatching moments. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team