BirdfyIn 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,044 reviews with 5 stars · Clear filters
Glenn F.
Great service
Response from BirdfyOct 13, 2026
Hi Glenn, Thank you so much for sharing your experience. We're thrilled to hear you had a great experience with our service. We appreciate you taking the time to share your feedback! If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Best regards, Birdfy Team
customer
I didn't have any problems with the ordering process and it was delivered when expected. Unfortunately I can't say more as I purchased it as a gift for someone.
Response from BirdfyOct 13, 2026
Dea Customer, Thank you so much for your kind words and for choosing Birdfy as a gift! We're delighted to hear that your ordering experience went smoothly and that your package arrived on time. We hope the recipient enjoys their Birdfy and creates many wonderful memories watching the birds! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Best regards, Birdfy Team
Gabriele W.
Best customer service fast shipping
Response from BirdfyOct 12, 2026
Hi Gabriele, Thank you so much for sharing your experience. We're delighted to hear that you had a great experience with our customer service and fast shipping. Your kind words mean a lot to our team, and we're grateful to have you as part of the Birdfy community! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Best regards, Birdfy Team
Lisa K.
After chatting with help desk my case was escalated via email and handled fast. Can’t wait to get my new solar panel with chew proof cord (squirrels got my old one).
Response from BirdfyOct 11, 2026
Hi Lisa, Thank you so much for your kind words! We're thrilled to hear that our team was able to escalate and resolve your case quickly. We know how frustrating it can be when wildlife gets a little too curious with equipment, so we hope the new solar panel with the chew-proof cord keeps those squirrels at bay for good! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Best regards, Birdfy Team
Myron E.
I was able to talk to your representative and she help me to choise which one and even helped with a discount code , which without I probably would not have bought one .
Response from BirdfyOct 11, 2026
Hi Myron, Thank you so much for your kind words! We're delighted to hear that our representative helped you find the right Birdfy product and made your shopping experience even better. Your satisfaction means a lot to us, and we're so happy we could help you find the perfect fit! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Best regards, Birdfy Team
Pam P.
I received my response quickly. I was very impressed how they tried to give solutions and when I still couldn't get the camera to charge, I was told I would be sent a replacement.
Response from BirdfyOct 10, 2026
Hi Pam, Thank you so much for your kind words! We’re glad to hear that our team responded quickly and worked with you to find a solution. Your satisfaction means a lot to us, and we truly appreciate your patience and support! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Best regards, Birdfy Team
Annie M.
Very prompt in shipping out product and in communication.
Response from BirdfyOct 8, 2026
Hi Annie, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our shipping and communication. Making sure our customers are informed and their orders arrive promptly is something we really prioritize, so it's wonderful to know it showed. We appreciate you taking the time to share your feedback. If you ever need anything else, feel free to reach out through Birdfy Chat, email, or phone support. Happy bird watching! 🐦 Regards, Birdfy Team
Artistpunk
Best customer service I’ve ever come across. Responses are so prompt even on the weekend. My problem was resolved quickly.
Response from BirdfyOct 8, 2026
Hi Artistpunk, Thank you so much for sharing your experience. We're thrilled to hear that our customer service team was able to assist you promptly and resolve your issue quickly, even over the weekend. Providing fast, reliable support is something we truly pride ourselves on, so it means a lot to know it made a difference for you. We appreciate you taking the time to share your experience. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support. Happy bird watching! 🐦 Regards, Birdfy Team