BirdfyReviews of birdfy.com

Response from BirdfyJul 26, 2026

Hi Katrina, Thank you so much for your wonderful feedback! We love hearing that you and your family are enjoying watching the birds at your feeder — that's exactly what Birdfy is all about! How exciting that you've ordered the Birdfy Bath too! We think you're going to absolutely love watching the birds splash and play. It's a whole new level of backyard bird watching fun! If you ever need any assistance or have questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 26, 2026

Hi Savannah, Thank you so much for sharing your experience. We love hearing that the whole family is enjoying watching the birds (and the sneaky squirrels) in the backyard. What a thoughtful gift — we're sure your mom is going to absolutely love the Birdfy Bird Bath! We hope it arrives right on time for her birthday. Feedback like yours truly make our day. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching to you and your family!🐦 Regards, Birdfy Team

Response from BirdfyJul 26, 2026

Hi Valerie, Thank you so much for your wonderful feedback! We're thrilled to hear that the Birdfy Metal Feeder has been such a great addition to your collection. It's fantastic to know that the built-in solar panel, seed guard, and camera clarity are making your birding experience truly enjoyable! We designed the Metal Feeder with durability and convenience in mind, so it's incredibly rewarding to hear that it's living up to those goals. We hope it brings you countless beautiful bird sightings for years to come! 🐦 If you ever have any questions or need assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy Team

Response from BirdfyJul 26, 2026

Hi Edward, Thank you for the kind words! We're so glad to hear the new feeder was easy to install and connect — that's exactly the experience we aim to provide. We hope you enjoy every bird visit it brings your way! If you ever have any questions or need assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 26, 2026

Hi Sherman, Thank you so much for sharing your experience. We're really glad to hear that our team was able to respond promptly and resolve your concern about the perch. We always strive to make the process as hassle-free as possible, and we're happy that worked out for you. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Dear Michael, Thank you so much for your feedback! We're thrilled to hear that our customer service team was able to point you in the right direction and that the metal seed guard fit perfectly. It's a great upgrade from the plastic version, and we hope it holds up well against those persistent squirrels! If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Hi Richard, Thank you so much for taking the time to leave a feedback! We're glad to hear that our customer service team was able to answer all your questions. Providing clear and helpful support is something we truly care about, and it's wonderful to know we hit the mark for you! If you ever have more questions or need assistance in the future, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 25, 2026

Hi D Clark, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team