BirdfyReviews of birdfy.com

Response from BirdfyMay 9, 2026

Hi Brian, Thank you for sharing your experience. We’re very sorry for the inconvenience this has caused. This is not the experience we want for you. We truly want to make things right. A follow-up email will be sent to you shortly so we can provide a proper resolution and ensure everything is fully taken care of. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any immediate support, please don’t hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help. Warm regards, Birdfy Team

Response from BirdfyMay 9, 2026

Hi Allison, Thank you for sharing your experience. We’re very sorry for the inconvenience this has caused. This is not the experience we want for you. We truly want to make things right. A follow-up email will be sent to you shortly so we can provide a proper resolution and ensure everything is fully taken care of. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any immediate support, please don’t hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help. Warm regards, Birdfy Team

Response from BirdfyMay 9, 2026

Hi Amy, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our senior support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyMay 8, 2026

Hi Alex, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyMay 8, 2026

Hi Joan, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyMay 7, 2026

Hi Nicole, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. We have made a follow up with ur senior support team. They will reach out to you via email to assist further. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyMay 6, 2026

Hi Debbie, Thank you for sharing your experience. We’re very sorry that the 8% discount was not applied to your order — this is not the experience we want for you. We truly want to make this right. I will be sending you a follow-up email shortly so we can provide a resolution and ensure everything is sorted out for you. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any real-time assistance, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help! Warm regards, Birdfy Team

Response from BirdfyMay 3, 2026

Hi Nicole, We’re very sorry to hear about your experience — this is certainly not the level of service we aim to provide. We truly appreciate you taking the time to share your concerns. We want to help resolve this for you. Your case has already been forwarded to our Sales Team for further checking of your order status. Once they have more information they will contact you directly via email. Thank you for your patience and understanding while we look into this. If you need immediate assistance, you are also welcome to reach out through Birdfy Chat, email support, or phone support (available for US customers). Warm regards, Birdfy Team