Tammy S.
Excellent product!!
Excellent product!!
Response from BirdfyDec 17, 2025
Thank you for your feedback! We appreciate your support and hope you enjoy your Birdfy experience!

In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 1,044 reviews with 5 stars · Clear filters
Tammy S.
Excellent product!!
Response from BirdfyDec 17, 2025
Thank you for your feedback! We appreciate your support and hope you enjoy your Birdfy experience!
Terri C.
It was quick and easy to order.
Response from BirdfyDec 17, 2025
Thank you for your feedback! We’re glad to hear that ordering was quick and easy. 😊 We appreciate your support and hope you enjoy your Birdfy experience!
Julie M.
I’ve had multiple Birdfy products and believe they are top notch! Customer service is especially great. On two occasions, I had to reach out to them and they solved my problem without hesitation.
Response from BirdfyDec 17, 2025
Thank you so much for your kind words and continued support! 😊 We’re delighted to hear that you’ve had a great experience with our products and customer service. Your trust truly means a lot to us, and we’ll always be here if you need any help. Enjoy watching the birds with Birdfy! 🐦
Jo J.
Ordering seemed easy. But honestly, I haven't even received it yet, so..........
Response from BirdfyDec 16, 2025
Thank you for your feedback. We would like to inform you that your order was shipped on December 16th and tracking information has been sent to your registered email. If you haven't received the tracking details or would like a personal update, please contact us at [email protected] so we can assist you directly. We appreciate your patience and hope you enjoy your Birdfy as soon as it arrives.
Donald W.
A little confusing, at first. OK after a bit, Thanks
Response from BirdfyDec 16, 2025
Thank you for your honest feedback. We appreciate you letting us know about the initial confusion—we’re glad to hear everything worked out well after a bit of time. If you ever run into questions in the future, please contact us at [email protected] so we can assist you directly. Happy birdwatching!
John G.
Every thing is perfect
Response from BirdfyDec 16, 2025
Thank you for sharing such kind words about your experience with Birdfy! Happy birdwatching!
Brian C.
I have been buying bird feeder and nest products from Birdfy for almost three years now. The experience has been fantastic. The customer support has been top notch, as they have gone out of their way to address any questions I have had. They even replace a product when it was not operating properly without any hassle. The products have been fantastic and have opened up a new world to me. I appreciate that they continually improve their products and introduce new innovations and capabilities. They are very motivated to listen and learn from their customers and support online forums for their customers to interact with them and other customers. All around great experience with Birdfy!
Response from BirdfyDec 16, 2025
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Reading about your three-year journey with Birdfy truly means the world to our entire team. We are deeply grateful for your loyalty and trust. It's incredibly rewarding to know that you've enjoyed not only the products but also the support, the continuous improvements, and the sense of community we strive to build. Hearing that we've been able to help open up a new world of birdwatching for you is exactly why we do what we do. Your feedback—and the feedback of customers like you—is the most valuable guide we have as we innovate and grow. We're so glad you feel heard and valued. Thank you for being such an essential part of the Birdfy story. We look forward to continuing to share this journey with you for many more years to come.
Beth
It's wonderful in today's age of technology that Birdfy actually has a real live person answering the company's support and helpline there!!! Ivy, was incredibly helpful, and was able to guide me through their website to assist me with all the options that were available, and which would ultimately be best to suit my needs!!! Thank you Ivy, great job.
Response from BirdfyDec 16, 2025
Thank you so much for your incredibly kind words! We’re thrilled to hear that you had such a positive experience with Ivy—she is truly a valued member of our support team, and we’re proud to have her helping our customers. We’ve made it a priority to keep real, helpful people at the heart of our service, so your comment means a lot to us. We’ll be sure to pass your gratitude along to Ivy—it will absolutely make her day! We’re here anytime you need further assistance. Thanks again for taking the time to share your experience.