Annette E.
I still have not received my hummingbird feeder
I still have not received my hummingbird feeder I ordered. It was supposed to to be delivered last Friday and I still haven’t had any communication from you as to when it will actually be delivered. I did receive my Hummingbird Duo camera on Sept 3rd. It’s amazing and works just as I hoped. I didn’t see at the time I ordered it that it was a pre order and I also didn’t see that if I ordered a Bird Bath pro at the same time I would get $50 off of the bird bath pro till after I received my feeder. I wish I had because I would have ordered one of the birdbath pro’s as well. The pictures of the hummingbirds are really clear and it’s fun to see how many times they visit every day.
Response from BirdfyAug 28, 2026
Hi Annette, Thank you for sharing your experience. We’re very sorry for the inconvenience this has caused. This is not the experience we want for you. We truly want to make things right. A follow-up email will be sent to you shortly so we can provide a proper resolution and ensure everything is fully taken care of. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any immediate support, please don’t hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help. Warm regards, Birdfy Team