BirdfyReviews of birdfy.com

Response from BirdfyFeb 3, 2026

Hi Donna, Thank you so much for your wonderful review and for choosing our bird feeder with camera! We're thrilled to hear that you're loving it. Sometimes, the AI will miss a bird identification. This happens when the bird is too close to the camera or out of frame. You can also try changing the direction of the feeder so the bird won't blend with the background. We appreciate your feedback and will take this an opportunity for improvement! Should you encounter any trouble and require immediate assistance, please don't hesitate to reach out to our support team! Best, Mark

Response from BirdfyFeb 3, 2026

Hi Joe, Thank you so much for your fantastic review and for sharing your experience with us! We're thrilled to hear that you're enjoying the picture and video quality, and that the solar panel is keeping everything running smoothly for you. We really appreciate your feedback regarding the drain holes and hopper capacity. These are exactly the kinds of insights that help us improve our products, and we'll be sure to pass this along to our product development team for future consideration. It's wonderful to know that you're happy with your feeder and plan to keep using it! If you ever need any assistance or have questions, please don't hesitate to reach out to our support team. Happy bird watching! 😊 Best, Mark

Response from BirdfyJan 26, 2026

Thank you so much, Chris! We really appreciate the kind words and will keep working to make things even better. If you ever have suggestions, feel free to send them our way. If you need help or immediate assistance, please reach out to our support team.

Response from BirdfyJan 19, 2026

We are delighted to read your kind words. Knowing Birdfy has found a place in your routine is at the core of why we do what we do. We truly appreciate you being part of our journey. Here's to many more peaceful moments with nature—with us right there beside you. Thank you for placing another order. If you have any questions about the product you purchased, please feel free to contact us anytime. We are always here.

Response from BirdfyJan 16, 2026

Thank you for taking the time to leave such positive feedback and we truly value your support and hope Birdfy continues to bring you closer to nature. We will provide feedback to the relevant departments regarding the battery consumption issue and will continue to make improvements. If we can ever assist you again, don't hesitate to get in touch.

Response from BirdfyJan 16, 2026

Thank you so much for your wonderful review! We are thrilled to hear that you're enjoying your Birdfy, and we truly appreciate you taking the time to share your experience. Our team works hard to create products that connect people with nature in meaningful ways, and feedback like yours inspires us every day. We hope Birdfy continues to bring you joy and many delightful birding moments. If you ever have questions or want to share what you see, feel free to reach out at [email protected] -we love hearing from our community!

Response from BirdfyJan 16, 2026

After reading your review, our team deeply feels guilty and regretful. We have always been committed to providing high-quality service, but obviously we have disappointed you this time. This is definitely not the result we wanted. We sincerely hope to have a chance to make up for it. Please provide us with a contact information or email to reach us [email protected]

Response from BirdfyJan 14, 2026

We're very happy to hear that your problem has been resolved. Your support and encouragement are our greatest motivation. Thank you for taking the time to leave such positive feedback! Providing reliable products and thoughtful service is at the heart of what we do. We truly value support and hope Birdfy continues to bring you closer to nature. If we can ever assist you again, don't hesitate to get in.